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"We had the best time in this hotel. It’s a beautiful property. The rooms are nice and spacious. The staff is very nice and helpful. The restaurant served delicious food. But the best part is the springs. We enjoyed our stay very much"

"Excellent stay"

"Was greeted upon arrival with a cold towel and a drink. The staff was efficient in checking us in, took us to the room and helped deliver the luggage. (This facility only has stairs). Our room had an amazing view of Aranal Volcano (when it is not under the clouds). The Hot Springs are cleaned daily, which is AWESOME! Our stay was fabulous!"

"Yes it was superb! Clean, wonderful staff, delicious food and beautiful garden pool. Lovely bathrooms and super comfortable beds. It was definitely worth getting the terrace room."

"It is a campus by itself, they provide free ride to various facilities. We got a clear view of the cone-shaped Adrenal mountain from the balcony. So much green vegetation all around. The room is large and convenient. The staff are very friendly. Food in the restaurant is great but the menu is same every day. I will highly recommend it to my friends."

"This place was incredible! The resort itself is stunning! The thermal hot springs were relaxing and super clean. The rooms were very spacious and comfortable. The views from the balcony overlooking the main pool and a straight shot view of the volcano were out of this world. But the real stars of the show are the staff. I’ve traveled all over the world and the amount of attention the staff gave us was above and beyond. From the doorman, to the incredible front desk staff. The pool bar tenders, breakfast and dinner servers. I cannot rave about them enough. It was my wife’s birthday and they surprised her with multiple birthday celebrations unexpectedly. From decor in the room, to birthday cupcakes at breakfast, to birthday decor at dinner. The staff were just amazing! We reserved some of the best massages and body wraps ever. I highly recommend the spa treatments. This place was just an all around amazing resort experience. Thank you to all the staff for making us feel extremely special! Until next time. Pure vida. "

"Great staff. Wonderful spa. Beautiful setting."

"The architecture, the cleanliness, the customer service, the hot springs - all 10/10! I will definitely be returning. "

"Very nice resort, you feel like you’re in the rainforest. The rooms were very clean. The staff went above and beyond to service you. I would highly recommend this resort."