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"Old but clean, huge 65inch tv with smart tv in room was great"

"The staff was very accommodating and polite. Will define return to this hotel and I recommend it for families as well . M Cook"

"Good place to stay "

"I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?. "

"By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon "

"It was a great service to drop off car and they valet parked it."

"Excellent place to stay, well kept, quiet, very good buffet style too breakfast, helpful staff. Room is spacious and had a great view!!!"

"the room was super clean and the bathroom, very private pod with curtains that go all the way up , i suggest they put some paper towels in the restroom and a rug for when you get out of the shower i slip a few times not safe , but other than that perfect , The hosts are very attentive and sweet, "

"Good location near shopping centers, excellent service. The only thing the room lacks is cleanliness, as we found a bottle cap on the carpet near the window. The hotel has nice views, but our room, not so nice, overlooks a school."

"Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday. "

"The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights."

"Room was very clean Staff were very courteous We found the spa prices to be "

"We stayed in Puebla for 2 nights and it was amazing. The property is beautiful and the staff are very friendly. The only thing is that it did not have AC. Regardless, I would recommend staying here for a safe and convenient stay. "

"The hotel its clean and the staff is very kind "