El Macao Hotels, Punta Cana

"Food was bad"

"MAGNIFICENT "

"Everything was fine. I had a nice view from my room. Options for dining were good too. "

"This trip was incredible! My friends and I had the best time, coming back to the “real world” is hard. The staff here truly go above & beyond for their guests, many of our laughs involved the staff. We had the opportunity to check out the spa and get massages. Bring your swimsuit and go early to experience the hydro therapy options available before your massage. You don’t pay for services there, but can leave a tip. The room was super clean with housekeeping touch ups every day. These rooms offer full sized beds and only sleep up to three people (which feels weird considering most lodging offers queen sized beds and sleeps up to four). If we needed anything, we could text our concierge or request through the app. The only adjustment I would have liked would have been to add a quantity option to towel requests in the app instead of a free text comment. It seems like it only requests one of each, despite putting a comment to include the quantity, we were only brought one towel. The food was pretty good - yes you can eat whenever you want; any in person dining options took upwards of two hours and we had a hard time getting drinks. We ended up missing some evening activities because dining took too long. The buffet was great! Loved the blends of all sorts of foods available. Definitely consider bringing your own party cup for drinks. As travelers from the US, we didn’t need to worry about the water or bringing a converter for anything we needed to plug in. "

"We had a wonderful stay and would definitely book again. "

"great experience"

"Room was nice, staff was amazing , swim up bar oh my goodness was amazing . I would definitely go again"

"Amazing service truly wonderful people"

"Great place to enjoy your vacation. Great people and great service. You feel very special treated by their company and employees. Thanks. "