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"Clean room"

"I had to change rooms 3 times because the first had water all of the floor & the second was marks cleaned but had toothpaste on the sink and debris on the room floor. The exterior side doors of the hotel do not lock at all. The breakfast is only waffles, two cereals, and a small selection of breads. The rooms are in rough conditions- toilet handles need held down to flush, tubs don’t drain, sink faucets do not extend out to wash hands, mildew everywhere. The parking lot has massive potholes everywhere. Lastly, don’t plan to utilize WiFi as it does not work. "

"Amazing staff ! Great location if you have car to move around. Delicious breakfast in the morning. Very clean room and hotel. "

"Best hotel mattress I've sleep in on years. "

"Beautiful hotel design with spacious rooms and outstanding buffet breakfast. Great for meetings."

"The breakfast was great. Loved the eggs! The staff was so friendly!"

"The nicest hotel at The Carrier Circle. Easy parking easy access in and out of East Syracuse even with the recent road construction in the area Staff was very attentive"

"The in room whirl pool was dirty. We did not use it. The pool down stairs had A LOT of hair and scum floating in the water. The pool was cold and the hot tub was not hot. The fridge in the room froze all of our stuff. Including our fresh veggies and fruit. The WiFi was spotty. I don’t think we will choose this property again. "

"When we checked into the room late at night night, we noticed the room was dirty. Garbage unchanged, dust and dirt in the sinks the top and on the floor. We were too tired to change rooms so we requested a late checkout instead. When it was time to check out, I half an hour before checkout time they called us and notified us that we couldn’t get a late checkout due to the hotel being booked solid. We checked Expedia and noticed that they still had plenty of room; so they lied to us. We’ve asked to speak to manager, and he refused to talk to us and stated that we could not get a late checkout. We did not appreciate it the treatment we got from staff and we will not recommend this place to anyone."