Castles in East Staffordshire District

"Friendly efficient and comfy "

"Helpfull & friendly staff"

"Didn’t use bar and breakfast was great"

"I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement."

"Breakfast was very good and in with the price of the room which was a lovely surprise. "

"Everything is great staff /room is clean/breakfast food is good/ parking is great too !Thanks all staff great service xx"

"The area is stunning (helped by the snowy surroundings), and a very central location. The staff are friendly, professional and polite. The facilities are exceptional and well maintained, we will be staying again and have already recommended to friends"

"I love this hotel. 3rd time staying there and i hope it won't be the last. It exudes a grandeur and charm of a time gone by. Feels full of history. The staircase is magnificent. Excellent value for money. "

"Stunning hotel"