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"Multiple times card key didn't work Front desk staff was extremely rude and unprofessional No lock on windows on 4th floor. Windows opened completely for a body to fit out of Rug had rug nails sticking out and cut foot open Tub and toilet leaked Room was 80 degrees heat and ac broken, we had to sleep with window open. Room was next to a bridge and it was loud all night We have pictures to prove "

"Clean room "

"Beautiful property with great beds super close to the mountain and Tannersville. Great fire at breakfast. Our only wish is that they had more guests so that that the Tavern would be open for food and drinks on earlier days/nights in the week too. But we understand why it isn't. Also, the complimentary breakfast is a great idea, but maybe add just a little hot protein to the offering? Thanks!"

"Conveniently located and recently renovated hotel with comfortable rooms. It was a great value complete with sauna, pool and great continental breakfast. "

"new and clean"

"Check-in was very easy and seamless. The staff was very friendly and helpful, especially Neal at the front desk. Lenny in the spa also gave my wife a great massage. We will be back"

"Sarah from the front desk was amazing. Obviously the rooms need upgrades as far as beds and heaters. The fan in the second room was so loud it sounded like it was taking off in the heater. That was after the first rooms bed was broken. Sarah went above and beyond for me allowing me to shower in the handicap room even after we had to move because of the bed. "

"The room was nice. They don't have any dressers for you to put your clothes in. The gym is extremely lack luster. It doesn't have any weights. Just 3 machines. The pool area"

"Staff very courteous. "