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"All the staff were incredibly helpful and friendly and it is perfect for pets."

"Very poorly maintained rooms. Not as advertised. TV didn’t work, latches broken on windows, peeling paint, damp patches on ceiling. Staff didn’t make an effort to resolve our concerns properly when raised and seemed to think the condition was acceptable."

"Well located hotel within walking distance from Salisbury Cathedral and the city centre.Comfortable room adequate for overnight stay. No parking space available on site so had to park in public car park. Would advise guests to remember to request a space"

"Easy parking, clean room and very good breakfast "

"Lovely refurbished double room in a quiet corner of the hotel. Convenient parking place £7.50 a day "

"Clean room picked riverside four poster . Not really a great riverside view due to flat roof . Water in the evening for the shower was like warm We did mention it and the morning it was sorted . Parking was good and easy . Lovely walk into the city . I thought breakfast was included and considering we already paid £215 midweek I think it was quite expensive without breakfast "

"The breakfast was excellent"

"Although my room was small it had everything you could need for a stay. The choices for breakfast were poor. I have a sulphite intolerance so I couldn’t have anything with grape based products in. Many of the cereals were therefore out for me and the rest were more for children. No fresh fruit apart from a fruit salad which also has grapes in it. All the staff were great and very helpful. Drinks in the bar a bit overpriced but plenty of choice. Generally we enjoyed our stay."

"The hotel itself was lovely The room was very clean. The food was excellent. Gluten free food was amazing, they catered for me very well. Couldnt do enough. Will definitely go back."