Top Hotels Near Duck Bay Beach in Alexandria from AU$99

"Lomond Shores retail outlet is a shadow of its former self and now charging for parking is a joke"

"Room was clean but very small. Bed must only be a small double so that should be better advertised. Noise levels were unacceptable, it's clear that the hotel has no soundproofing. Barely had 3 hours sleep. You could hear toilets flushing, sockets being put into plugs, full conversations and bedtime activities id rather not name. Carpark is pitch black which could be dangerous. Wont be back and will definitely not recommend to anyone. "

"Booked this as an 18th Birthday present for my son and his girlfriend. Upon arrival they were asked to add on breakfast(which was already included) I called the hotel and receptionist said the manager would call me back, this was 3 weeks ago. Still no contact and off putting as it’s not a cheap hotel. "

"The property is situated in an excellent location with breathtaking views, within walking distance to the Duck Bay restaurant and nearby Cameron House. The cottage itself was very well presented, and the welcoming pack on arrival was a thoughtful touch. Despite initial concerns about having only one bathroom, it was well-equipped with a walk-in shower and a separate bathtub, which proved more than sufficient for our stay. The Duck Bay restaurant was another highlight, offering impeccable food and service. Additionally, the maintenance team provided exceptional support throughout our stay. Their genuine desire to help, excellent communication, and professional manner were greatly appreciated.However, there were some notable issues during our stay. The lack of pedestrian-friendly gate access and the limited options for entry (only one fob, no keypad) were inconvenient. Furthermore, the front desk staff left much to be desired in terms of customer service. While explanations about security and freezing conditions were provided—factors that are understandable—there was no sense of compassion or an apology for the inconvenience caused. This was in stark contrast to the exceptional service received at the Duck Bay restaurant and from the maintenance team. It’s important to remember that the front desk team is the first and last point of contact for guests, as well as the primary contact when problems arise. Their interactions leave a lasting impression, and in this instance, their response fell short of expectations.To improve, the addition of pedestrian-friendly access options, such as a keypad or additional fobs, would be beneficial. Overall the experience was excellent and highly recommended. It is clear that this property is suitable for families with Children as well as groups of adults making it a great choice for everyone."