Disappointing overall. Car park full when arrived so had to park elsewhere. On arrival the reception area was really loud and so hard to hear the receptionist.
Room wasn't as it appeared in pictures, balcony was tiny, the key to access it didn't work and the view from it was into the back of what looked like an office building.
We had booked dinner for 9.30, we were seated in a separate room to the main dining and it took almost 30 minutes for us to give our order. Starter was fine, when mains arrived, one was wrong, took 15 minutes for it to be replaced and what came out was either reheated or overcooked- we didn't eat it. While we were there 3 tables walked out and from what we could see others were disappointed also. Staff were apologetic and working to the best of their ability but couldn't manage. We werent charged for one of the mains, were given a round of drinks on the house and the receptionist refunded us €50 on departure which we felt was fair but disappointing overall for a supposed 4-star.