Downtown New Haven Hotels, New Haven

"Everything was excellent.."

"Very welcoming to pets. "

"Staff were outstanding making the stay better than expected."

"The hotel was very good and clean no problem at all courteous staff"

"Loved the nearby Italian restaurant where I had a lovely salad. Staff was pleasant. Water in the shower was dripping and it was dingy and looked dirty although it may have been cleaned. The linens seemed clean, probably the only redeeming quality. People were talking loudly in the hallways after midnight and I was near the ice machine which was noisy as well.. "

"My overall stay was good in that the staff was helpful, the room was clean and pleasant and the breakfast in the morning was nice with lots of options. The only problem was that I specifically picked this hotel because they had a pool. However, when I went into the pool area, the room temperature was colder than the lobby, which is not conducive for swimming. The temperature of the water was about 81 degrees, which would be good if the room temperature was warm, but not at the temperature it was. When I asked about this, they said it was because of the windows and they did not offer to raise the heat. I have swum in many hotel pools with lots of windows and that did not stop the room temperature from being warm enough to want to swim."

"Great staff"

"Person checked me in was rude. The room was nasty. I don’t recommend this place!"

"Outdated, felt like a renovated motel"