Downtown Lansing Hotels, Lansing

"Clean room, quiet. The pool and hot tub were very nice! Everything worked as you'd expect."

"The place was horrible and very dirty. Divide from the beginning all the way to the room."

"We just returned from staying at this hotel and we loved it. The hotel is very modern and chic and very clean. The hotel was very crowded but oddly enough, we never heard a peep when in our room. I will say there was only one desk clerk and we had to wait about 10 minutes just to check in. There seemed to be a large group with a kid's basketball team that were all checking in around the same time. It would have helped to have had another clerk though. All in all, I would highly recommend this Hyatt. Be prepared to pay $14 to park in their lot though. There were spots right outside the door in their lot but we were told there was no overnight parking there even though we recognized some of the same vehicles wjen we checked out from thr night before parked there. That is my only complaint. "

"Not clean. Room cards needed to be reprogrammed each day."

"The room was very clean and comfortable can’t wait to book again "

"It was fine "

"I felt like the breakfast wasn’t very stocked. Also the pool /hot tub was down and that wasn’t communicated prior"

"This has been our favorite hotel for years, however, we’re disappointed with our stay this time. Our bathroom was not clean, the front desk staff seemed indifferent, and the valet never checked in our car making it difficult to find. "

"Heater did not work. It was reset and it quit working in the middle of night."