Downtown Grand Rapids Hotels, Grand Rapids

"Wonderful stay from checkin to checkout. Definitely recommend"

"Staff was efficient and friendly at check in. The room was clean and comfortable. Breakfast included many options of fresh food."

"Location is great! Staff is so helpful and friendly. We really feel welcome whenever we stay there and we will be back!"

"This hotel has the potential to be a great property. Unfortunately while we were there in May 2026 the hotel had just been sold and was changing management companies so things were lacking. The restaurant and bar were closed for renovation (but no work being done.) We were there three days and never saw a maid or a maid's cart anywhere. The pool was a little murky. The hallway carpets were sorely in need of replacement. The carpet in the room wasn't much better. But other than the carpet and the desk chair that needed to be replaced, the room was clean and satisfactory. The hotel is in a good location next to a mall with plenty of restaurants around (I recommend Anna's House for breakfast), about 15 minutes from the airport. The few staff that were there were outstanding and very helpful. After renovations are complete I would recommend this hotel."

"Shower was weak and luke warm"

"Rhiannon is the best bartender!"

"We love the places!"

"The room was clean. The breakfast was stocked, and the bed was comfortable."

"The room we got had torn carpet and we moved rooms and the same problem plus the toilet didn’t work, the lounge and outside patio were all closed plus the we didn’t get breakfast"