Douglas Park Apart Hotels

"The room was clean and staff were very friendly. Our only complaint was the lack of power points (in the family room) for my husband to use his CPAP machine. However, staff provided us with an extension cord so it wasn't a big deal."

"Great service nice room convenient location"

"My stay was good staff are friendly and very helpful. I injoy my stay and I will stay there again. Thank you"

"Noisy jack hammering next block for new building 9-5 in fairness the reception moved our room to next level on opposite side of jack hammering which helped with noise Good staff room clean "

"Great customer service, safe to park outside especially with security parrolling carpark with buggy. Awesome view from level 4 can see rugby field and surroundings. Definitely be returning"

"Staff"

" Clean room "

"Traveling with a service dog, I was denied entry by the receptionist. Would not accept that my dog was entitled to access even though I produced the service dog identification.I explained the motel was liable for a for a $10,000 fine, and had to threaten to call the police. Finally she called the manager, who thankfully sorted things out. Was not a good experience for a suffer of PTSD. When loading the car to depart at 6 am, i was locked out, as was another guest. There is no access to the rooms from outside until 7am. After a wait of approx 45 minutes another guest was leaving and I was able to get back in . I will not be staying at Ibis again."

"Pros: Clean spacious rooms, great location. Cons: Unfriendly staff, and poor soundproofing."