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"Perfectly located for shopping and eating out. The staff were really helpful and polite. Room was lovely and clean and the selection of complimentary tea and coffee was great. Breakfast was perfect with. Plenty to choose from. "

"Great hotel & excellent value. Huge room (bathroom not so much so & needed decorating but v small issue), great facilities incl health club & breakfast was excellent in penthouse restaurant"

"Very clean pleasant staff. "

"Room a good size, bed so comfortable. Eptionally c"

"Everything was amazing staff friendly, atmosphere was phenomenal. Ee did two toyrs abd Elliot was great, shame we didnt meet a ghost. The only small thing was, the coffee could have been hotter at breakfast"

"Clean, good breakfast, bar service a little understaffed. "

"Everything was excellent! All of the staff were extremely helpful, pleasant and attentive. We used the bar, restaurant, reception, and spa. We stayed in two rooms both were very nice rooms and very clean and comfortable. The bar was very cosy with a fabulous log fire and the service was excellent. The food was very good in the bar and the restaurant. The pool and facilities were very clean and warm. All in all a wonderful stay. Will definitely recommend and return. "

"Breakfast was sooo yummy, with both a full english breakfast as well as a breakfast buffet table. There was some issues with the booking itself, so that was annoying. Apparently some comms issues between Expedia and the hotel. But everything else was great. "

"All the staff were very responsive and helpful.i had lost my phone charger and they went out of the way to try to find it and to charge my phone up for me."