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"Reasonable price but not best part of Sheffield"

"Excellent breakfast."

"Very new hotel so it was pristine. The reception staff, bar staff and breakfast staff were very friendly and welcoming. The room was spacious and very clean. We would definitely stay here again."

"A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I was contacted by Vicky, who did offer a tokenistic 20% off on future bookings but implied I had lied about all issues and failed to respond when I queried her approach. Really disappointing, at over £200 a night - we got no sleep and our baby really didn’t enjoy the next day owing to his discomfort in the night. A real shame that it could have been resolved so easily with effective customer service and a kind manner."

"Clean and tidy room."

"Hotel and room were clean- loved the shower! The only issue but I feel like this is at a lot of hotels was the temperature got too warm at night. Staff was so friendly. "

"Decent stay over all. Room service and gym facilities great. Rooms need updating and a thorough deep clean. Staff friendly and helpful. Parking very convenient however quite over priced. Very good location"

"Wonderful room in a good location to the Botanical Gardens. Cosy, all amenities including toiletries and lovely fresh pastries with beverages in the morning. Highly recommend. You might get noisy students outside the building in the night though!"

"very tired hotel - they are currently doing works in the lobby which looks to be a lick of paint and tiling. the rooms are really tired though, with no temperature control and no ability to open windows - cue awful night's sleep due to the room being very stuffy. can tell it was once a lovely hotel with good amenities when it was built, but everything is very shabby now and the new Radisson around the corner shows it up"