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"This hotel provided excellent services from check in to check out. Staff were friendly and professional. The room was spacious and clean, with a very nice view. The onsen experience was superior as the hotel had different onsen pools for guests to enjoy, and the changing room was also very neat and clean. The buffet dinner and breakfast were great, which offered a wide range of quality food choices. There were also many free-of-charge facilities and services available for guests to enjoy -...

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"Great hotel, amazing for anyone wanting to enjoy a traditional japanese hotel without an extrmeely high price. The Onsen was great, indoor(large) and outdoor(small)"

"New hotel with excellent location. "

"Conveniently located ….restaurants and 7/11 nearby …breakfast ok"

"A wonderful experience in a quiet area with exteremeky easy access to shopping, food and the train station. Highly recommend!"

"We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola. "

"フロント対応者が素人っぽく、問いに対する回答が出来ていなかった。 改善が必要と思います。"

"The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views. "

"The Hotel is Directory located at the train station."

"Good breakfast, good location and clean room"

"that’s good"

"Nice hotel"

"Enjoyed my stay. "