Denny Bottom Hotels, Royal Tunbridge Wells

"Room was clean bedding exceptional. Staff very friendly and helpful. Food was okay. Shuttle bus from front of hotel to airport was on time cost £5:00"

"Really lovely hotel opposite the airport which is fantastic for early morning flights "

"Reception staff were really friendly and helpful"

"Perfect location for Gatwick south terminal "

"All was. "

"I have stayed 4 times with work. This time I couldn't relax as I could hear scurrying around in the ceiling. Thinking this was a mouse/rat infestation, they assured me it wasn't but it was actually squirrels. They did move my room after reporting it. However if squirrels are known about, I was shocked I was put in a room with that issue. I may consider somewhere else to stay next time. "

"No issues "

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was obvious not a good one. Food was not great and they over charged me for food I did not have. Manager got it fixed and also deleted the service charge. Used the shuttle to and from the Gatwick airport. Was seamless."

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "