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"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"Stayed here a few times, always good! comfortable bed, clean, nice breakfast."

"Food at Pulse perfectly acceptable. Beds firm but comfortable. "

" No problem "

"Staff were amazing friendly coped with all the dogs coming to the big show at westpoint nothing was to much trouble "

"Green credentials and welcome for my dog"

"Great hotel with amazing roof top bar"

"Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor. "

"This hotel is fantastic. Top qualities: Service deserves first place Location - beautiful, unique in the area Food and drinks are great Activities - you won't be bored "