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"Room air conditioning thermostats control was broken, so you either have to switch it off to freeze or leave to boil. Didn’t get any sleep on the first night. Water pressure was too weak to reach the shower head. The pillows were smelly and very old. There was a red spot of blood on the duvet. The hotel is not staffed until 3pm and after 10pm. Apart from Liza, other staff are miserable and make you regret asking a question. Avoid this hotel if you can."

"Good staff, clean room and good location."

"Perfect for a few days family visit without having to eat out every day. What a nice touch the vinegar and olive oil. "

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."

"Breakfast gets an honorable mention. The staff was okay but not very helpful in resolving issues with the room. I had no toilet for 8 of 17 day stay. I had to use the bathroom in the room next door. "

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "

"Grosses sauberes Zimmer mit schönem Bad. Betten leider etwas schmal. Direkt am Bahnhof aber ruhig! Danke für die Flasche Wasser und Kaffee/ Tee auf dem Zimmer"

"the place was clean and fine but didn't reflect the price that I paid "

"Tried to set up the air conditioner to cool down the room but couldn't. Had to open the window and the noise from the train station was unbearable "