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"Clean and spacious room. The staff were friendly and helpful. Freshly cooked English breakfast was great. Good location for Ashford."

"Excellent room"

"Great location for the Channel Tunnel. Friendly staff and so good that breakfast is available early for those early morning departures. "

"Pre-checked in online, staff welcoming, explained where our room was, breakfast and took payment for parking. Our room was on the ground floor, just before the main corridor of rooms to the left of the reception. Our door was opposite staff access to I think the restaurant, the window out onto the garden area. The room was clean (although the net curtains were worn), spacious with a large bed, fridge, desk and fan. Bathroom was clean also. The room was fine, but people seemed to gather outside our door as the corridor area was wider, looking for room numbers on the signage etc. We listened to many conversations, late into the night, hearing them continue to tell others in the party to be quiet when entering the corridor to the other rooms. We were woken at 3am to a group chatting loudly outside our door and again at about 6am to what sounded like staff moving trollies outside the door. The weather was not great, but i think in the summer you would have the noise of the bar garden late into the night too. We used the gym at 7am, a nice well equipped facility, and the pool looked nice also. The restaurant was ok, but expensive! We visited for dinner, my husband said the brisket was bland. The cheese board was nice, but no cutlery apart from a sharp knife was provided, and no small plates given to share. The staff were nice, but no check was done and we had to call someone over for the bill. Breakfast buffet was good, but the hash browns under cooked and the coffee awful."

"Good breakfast "

" Beautiful hotel. Comfortable bed lovey cosy small room. Breakfast lovely. Only negative was our room was too hot for us. "

"Beautiful hotel & lovely spa & great staff."

"This was the worse business trip experience I have had. The smell and cleanliness of the room was poor. The quality of the food was terrible and the price of the drinks was extremely high. An example, I was charge over £4 for a soft drink. The service from certain staff was poor, he offered some guest one option and when I asked for the same he claimed it was not available to order even though that guest told me what she was ordering."

"Just back from 2 nights stay at the hotel; I really wished it was longer. Enjoyed it very much. Perfect "