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"We loved our stay here. The staff was so kind, and allowed us to check in early since we arrived 4 hours before usual check-in time. The hotel is very spacious and rooms were so quiet. Could not hear neighbors at all. Breakfast, while not included in room cost, had a good variety and it was nice to not have to go searching for a good cup of coffee and food around town first thing in the morning. The location was perfect for our trips to Bellagio and Como. We would definitely stay here again. "

"Fabulous hotel, close to all areas. Very clean room and helpful staff. Breakfast was fabulous"

"Great hotel all round but centrally controlled AC in the room. "

"Definitely not a 4start hotel, I would say its maybe 2 stars at best. Originally, we were put in a handicap room that did not have a toilet seat, had tears in the toilet (unsanitary), had used shampoo containers in the shower (so was likely not cleaned well) and had a horrible smell from the shower bathroom like sewage. We arrived late at night so we stayed and first thing in the morning asked to change rooms. The front desk staff was very rude and annoyed at the request and refused to move us. When, I said that I would need to cancel the remaining nights to find a new hotel, then they looked to change rooms but gave us a VERY hard time about it. The new room was only ok, at least no smell. They claim that in the future they will make all rooms handicap accessible, meaning no toilet seats and open showers, which I find very uncomfortable for families. The beds are not comfortable, the hotel is very out of the way and breakfast is quite limited (at least friendly staff for breakfast). We will definitely not stay at this hotel again. "

"Clean, friendly staff, airport shuttle was awesome. Great location. Breakfast was great many selections."

"Clean room and great shower. Very nice details around hotel and staff pleasant would stay again"

"Cosmo Hotel Palace from 14-16th April 2026. Overall experience was disappointing. Lifts were extremely slow, 2 out of 3 not working, causing major disruption, especially while travelling with two young children. Service at checkout was also poor, requested help with luggage but was left to manage eight bags and a stroller alone. From outside building looks good, lobby looks good but the rooms are dated and smelly. For a hotel of this level, the experience felt unprofessional and below expected standards. I spoke to hotel for a potential refund and they straight away refused."

"Breakfast options were first class. There were plenty of options. Food was fresh and relpenished very quickly. "

"Za tą cenę całkiem przyzwoite warunki. Wygodne łóżka, łazienka w pokoju, telewizor działał. Może mogliby poprawić szybkość internetu. Przy recepcji ber z piwem - też dobra rzecz. Ogólnie wystawiam pozytywną ocenę."