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Starhotels Cristallo Palace

4.0 star property
Airport convenience meets relaxation at this upscale hotel where guests can savor meals at Antica Perosa restaurant while staying digitally connected

Choose dates to view prices

Starhotels Cristallo Palace offers upscale comfort and family-friendly hospitality minutes from the airport. Enjoy meals at the on-site Antica Perosa restaurant. In-room WiFi keeps you connected, while the gym, business center, and babysitting services cater to diverse needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$182
includes taxes & fees
2 June - 3 June
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About this property

Starhotels Cristallo Palace

  • Upscale family-friendly hotel located in Malpensata
  • Dry cleaning/laundry services, car hire on-site and a bar are just a few of the amenities provided at Starhotels Cristallo Palace. The on-site restaurant, Antica Perosa, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
    • Express check-out, babysitting (surcharge) and multilingual staff
    • A TV in reception, a 24-hour front desk and smoke-free property
  • Room features
  • All 90 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • TVs with satellite channels
    • Childcare services, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A1FEWEEBSZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Starhotels Cristallo Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Starhotels Cristallo Palace?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on 2 June 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Starhotels Cristallo Palace?

Self-parking is available for EUR 14 per day.

What time is check-in at Starhotels Cristallo Palace?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Starhotels Cristallo Palace?

Checkout is at noon.

Does Starhotels Cristallo Palace provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 35 per vehicle applies.

Where is Starhotels Cristallo Palace located?

This family-friendly Bergamo hotel is located near the airport, within 1 mi (2 km) of Humanitas Gavazzeni Hospital, Via XX Settembre and Piazza Pontida. Fiera Campionaria di Bergamo and Largo Porta Nuova are also within 2 miles (3 km). Bergamo Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 254 out of 696 reviews
Rating 8 - Good. 323 out of 696 reviews
Rating 6 - Okay. 85 out of 696 reviews
Rating 4 - Poor. 23 out of 696 reviews
Rating 2 - Terrible. 11 out of 696 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice friendly staff, a great breakfast and a pillow menu.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lesley

Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and tidy room
Stayed 5 nights in Oct 2025
Verified

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Guruprasad

Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but correct and clean. Elevators small for the size of the hotel. Friendly and discreet service.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average for Starhotels

Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group travel

Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Vito

Liked: Cleanliness
Disliked: Property conditions & facilities
Quite dated hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Clean, Quiet, Excellent service and price. No more than 30 minute walk to most areas in Bergamo.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Salla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel near airport
Stayed 1 night in Jul 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service

Airport hotel

Conveniently near the airport.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024
Verified

8/10 Good

Oded

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Minerva

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CMBYN

The room was great! Breakfast was very good and had lots of options. Staff were kind.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Adina

Perfect
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023
Verified

8/10 Good

Harpriet

Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

HYUKIL

Liked: Cleanliness, staff & service
everything`s ok
Stayed 1 night in Jun 2025