Luxury Hotels & Resorts in Dallas from AU$108

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning."

"I hope to forget about this place forever. The staff has ruined my stay by making a mistake in my reservation and ruining my son’s graduation day for me, the room service doesn’t not care about Do not disturb signs and ruined a very important work meeting for me by literally breaking into my room. I will skip mentioning breakfast, amenities and other minor things. Associating itself with Hilton is a misleading claim."

"Yes the air condition worked"

"Amazing"

"The room was very clean and comfortable. The staff super accommodating. The entrance is poorly marked and the parking lot entrance is in need of repair. Our stay was perfect for what we needed- comfortable bed and nice clean bathroom 😊 they even had some snacks available at the front desk!"