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Silkotel Hoi An

Photo gallery for Silkotel Hoi An

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Silkotel Hoi An

Silkotel Hoi An

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Temperature checks
14 Hung Vuong Str., Hoi An

Explore the area

  • Popular LocationHoi An Ancient Town1 min walk
  • Popular LocationChua Cau6 min walk
  • Popular LocationHoi An Night Market7 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)27 min drive

Choose dates to view prices

About this area

Hoi An

Located in Hoi An, Silkotel Hoi An is in the city centre and by the sea. The Old House of Phun Hung and Sa Huynh Culture Museum are cultural highlights, and some of the area's notable landmarks include Hoi An Ancient Town and Cam Pho Temple. Hoi An Impression Theme Park and Thanh Ha Pottery Village are also worth visiting.

What's nearby

  • Hoi An Ancient Town - 1 min walk
  • The Old House of Phun Hung - 2 min walk
  • Cam Pho Temple - 2 min walk
  • Chua Cau - 6 min walk
  • Hoi An Night Market - 7 min walk

Getting around

  • Da Nang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 27 min drive

Restaurants

  • Viet Ngon - 2 min walk
  • Quán Chay Nhân Duyên Vegan - 3 min walk
  • Cabanon - 4 min walk
  • Mai Fish - 4 min walk
  • Thein Trung - 5 min walk

About this property

Silkotel Hoi An

4-star beach retreat just steps away from The Old House of Phun Hung
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 95 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include sitting areas, fridges and TVs.
Silkotel Hoi An offers 95 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 370000 for adults and VND 370000 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Ropes course
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Vietnamese

Business services

  • Business centre

Spa

  • Massages

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 500000.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 370000 for adults and VND 370000 for children (approximately)
  • Airport shuttle fee: VND 450000 per room (one way)
  • Rollaway bed fee: VND 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Silk Luxury Hotel Hoi An
Silk Luxury Hotel
Silk Luxury Hoi An
Hoi An Silk Boutique Hotel Spa
Silkotel Hoi An Hotel
Silkotel Hoi An Hoi An
Silkotel Hoi An Hotel Hoi An
Silk Luxury Hotel Spa by Embrace

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 236 out of 385 reviews
5 - Excellent 61%
Rating 4 - Good. 113 out of 385 reviews
4 - Good 29%
Rating 3 - Okay. 24 out of 385 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 385 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 385 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silk Luxury Hotel
Excellent hotel. Breakfast is brilliant
Stayed 7 nights in Feb 2020

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We arrived at 12 noon and the rooms were ready but they didn't allow us to check in unless we pay 10 USD per room. Very unpleasant staff.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Nice room and very accommodating. Small little bugs, smaller than ants were on the wall but they didn't bite. Just noticed them. But overall great hotel!
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had stayed at this hotel a few years ago when it was just opened. It was great then and still is!
Stayed 1 night in Nov 2019

4/5 Good

Stayed 2 nights in Oct 2019