Exterior

Reviews of Hyatt Regency Danang Resort and Spa

5 out of 5
Hyatt Regency Danang Resort and Spa
05 Truong Sa Street, Hoa Hai Ward, Da Nang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1009 reviews" "
Rating 8 - Good. 242 out of 1009 reviews" "
Rating 6 - Okay. 58 out of 1009 reviews" "
Rating 4 - Poor. 32 out of 1009 reviews" "
Rating 2 - Terrible. 23 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Simone

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The service in the restaurants is all over the place! We waited for 2 hours for one of the mains to be severed at dinner as well as an hour for tea at breakfast! At the pool during the day they were doing building works right by the pool also, the noise was annoying!
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Danang Resort and Spa on 26 Mar 2024
Dear Simone,Thank you for taking the time to write a review. We were very concerned after reading your comments. Please accept our sincere apologies for the shortcomings you experienced during your stay. We had addressed all the mentioned issues with the team, and we will do the necessary actions so the same incident will not be repeated. We would be honored to have the opportunity to welcome you back to Danang and the resort in the future. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Danang Resort and Spa on 12 Mar 2024
Dear SHUNSUKE,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

8/10 Good

adrian charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for quality and things to do beach, swimming pool , restaurant. But to far away from the main town if you like to go out and see the day and night life.
Stayed 5 nights in Feb 2024
Response from Hyatt Regency Danang Resort and Spa on 4 Mar 2024
Dear adrian charles,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Yu Tzu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Danang Resort and Spa on 4 Mar 2024
Dear Yu Tzu,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Danang Resort and Spa on 15 Feb 2024
Dear John,Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Dung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quite, peaceful, very clean beautiful beaches and excellent customer service and a very friendly staff
Stayed 5 nights in Jan 2024
Response from Hyatt Regency Danang Resort and Spa on 15 Feb 2024
Dear Dung,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful - but it is the staff that makes it outstanding. Every. Single. One.
Stayed 6 nights in Dec 2023
Response from Hyatt Regency Danang Resort and Spa on 12 Jan 2024
Dear Scott,Thank you so much for taking the time to share your experience at our resort. We will convey your kind message to our team, and we are looking forward to welcoming you back to our resort soon. Kind regards,Hyatt Regency Danang Resort and Spa

6/10 Okay

Rachel

Stayed 7 nights in Dec 2023
Response from Hyatt Regency Danang Resort and Spa on 12 Jan 2024
Dear Rachel,Thank you for taking the time to review us relating to your recent stay.We are regret that certain parts of the stay did not meet your expectations. We hope to have the opportunity of welcoming you back in the future.Kind regards,Hyatt Regency Danang Resort and Spa

8/10 Good

Trung Hieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Grear facilities for family (sport, kid club) - Food is just so so - Price is quite high given services
Stayed 2 nights in Dec 2023
Response from Hyatt Regency Danang Resort and Spa on 21 Dec 2023
Dear Trung Hieu,Thank you for taking the time to review us relating to your recent stay.We are regret that certain parts of the stay did not meet your expectations. We hope to have the opportunity of welcoming you back in the future.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Linda

Stayed 3 nights in Dec 2023
Response from Hyatt Regency Danang Resort and Spa on 21 Dec 2023
Dear Linda,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

4/10 Poor

LAURA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
AVOID!! GENERAL MGR has complete DISREGARD FOR GUEST and staff SAFETY. Entrance/portico has enormous decorative lampshades flanking the entrance that hang precariously low (metal reinforced bottom edge about 5 feet and 5 inches from ground). Nothing on the ground directing pedestrians to steer clear of them. As I looked at my Uber/Grab app while walking to the carport I bumped into it, leaving a huge welt/scab on my forehead, 2 inches from my eye. Notified Asst GM who apparently did not report to GM. I bumped into GM the next day and he was not aware of the accident until I showed this safety hazard to him and he saw the bruise on my face. I offered a logical, cost effective solution to raise the shades one meter. He coldly said that I shouldn't have walked there -- no sympathy, apology for having a metal object at eye level, no complimentary cocktail, nothing. Same day I video recorded a worker standing on a 3rd floor balcony rail, untethered, not holding on to anything, painting the exterior wall above him with extension rod paint roller. A strong wind would have knocked him to his death. Zero regard for human safety at this facility! Go elsewhere. Beach was littered with trash from the sea despite staff efforts to maintain the beach area. Location undesirably remote, requiring taxi to get anywhere off the property. However, the food was good in the restaurants. RECOMMEND AVOID Hyatt properties abroad and this one in particular.
Stayed 3 nights in Nov 2023

10/10 Excellent

Bhupendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Awesome hotel with amazing members of staff. Very clean and service provided was unbelievably good and very friendly
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Danang Resort and Spa on 21 Nov 2023
Dear Bhupendra,Thank you for taking the time to share your brief stay experience and for recommending our hotel to other travelers. It will be an honor to share your wonderful review to the entire team. We look forward to welcoming you back soon. Kind regards, Hyatt Regency Danang Resort and Spa

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The grass area and beach are well maintained!
Stayed 3 nights in Oct 2023
Response from Hyatt Regency Danang Resort and Spa on 2 Nov 2023
Dear Anna,Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
nice ocean view
Stayed 2 nights in Oct 2023
Response from Hyatt Regency Danang Resort and Spa on 2 Nov 2023
Dear Michelle,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location on one of the most beautiful beaches in the world with an incredible assortment of activities. would stay again for sure next visit
Stayed 4 nights in Oct 2023
Response from Hyatt Regency Danang Resort and Spa on 2 Nov 2023
Dear Jerry,Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Sound Insulation, Very disturbing
I will provide a fair review. The property was built with major flaws, and every room you can hear echoes and every movement from chairs and furniture and noises from the units above and adjacent to your room. I complained many times, was woken up every morning early by the sounds of chairs scraping across the floor and kids screaming and running around. To be fair, the staff was understanding and nice and they acknowledged that the property has a construction flaw. But in reality, you won't have a quiet peaceful stay here due to this sound insulation problem.
Stayed 4 nights in Aug 2023
Response from Hyatt Regency Danang Resort and Spa on 20 Oct 2023
Dear Andrew,Thank you for taking the time to review us with your valuable feedback relating to your recent stay.We deeply regret that the stay experience was way below your expectation and we would like to extend our most sincere apologies to you on behalf of the team for some certain parts of the stay did not meet your expectations. We hope to have the opportunity of welcoming you back in the future.Kind regards,Hyatt Regency Danang Resort and Spa

4/10 Poor

Thang

Disliked: Cleanliness
The shower head anh toilet is not 5 star at all.
Stayed 1 night in Sep 2023
Response from Hyatt Regency Danang Resort and Spa on 3 Oct 2023
Dear ThangThank you for choosing our hotel and for your kind review. We appreciate your valuable feedback. Please accept my apologies for all the shortcomings. We truly hope you will give us an opportunity to welcome you back again in the near future. Kind regards, Hyatt Regency Danang Resort and Spa

10/10 Excellent

Keigo, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is superb.
Stayed 3 nights in Sep 2023
Response from Hyatt Regency Danang Resort and Spa on 21 Sept 2023
Dear Keigo,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Jooha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Response from Hyatt Regency Danang Resort and Spa on 5 Sept 2023
Dear Jooha,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hyatt Regency Danang Resort and Spa on 23 Aug 2023
Dear Koichi,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Stella Yang

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hyatt Regency Danang Resort and Spa on 16 Aug 2023
Dear Stella Yang,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Higuchi

Liked: Cleanliness, staff & service, property conditions & facilities
super beautiful room and wonderful breakfast. and all stuffs are very kind and good service.
Stayed 2 nights in Aug 2023
Response from Hyatt Regency Danang Resort and Spa on 16 Aug 2023
Dear Higuchi,Thank you for taking the time to share your brief stay experience and for recommending our hotel to other travelers. It will be an honor to share your wonderful review to the entire team. We look forward to welcoming you back soon. Kind regards, Hyatt Regency Danang Resort and Spa

8/10 Good

Mylang, Renton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good and friendly staff
Stayed 4 nights in Jul 2023
Response from Hyatt Regency Danang Resort and Spa on 25 July 2023
Dear Mylang,Thank you so much for taking the time to share your experience at our resort. We will convey your kind message to our team, and we are looking forward to welcoming you back to our resort soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

CHENGSHUSETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time at the hotel. The hotel has multiple pools and is directly connected to the beach. Staff are friendly and helpful. Prices are reasonable. We would love to come back again soon.
Stayed 2 nights in Jul 2023
Response from Hyatt Regency Danang Resort and Spa on 19 July 2023
Dear CHENGSHUSETH,Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

6/10 Okay

Sujey

Travelled with partner
The beach was unique. The service was slow and poor. I ordered drinks and they would take about 25 min to get to me. I needed to get utensils and bowls for my take-out food and they never arrived- even after two calls to the front desk. The staff is friendly.
Stayed 5 nights in Jun 2023
Response from Hyatt Regency Danang Resort and Spa on 3 July 2023
Dear Sujey,Thank you for choosing our hotel and for your kind review. We appreciate your valuable feedback. Please accept my apologies for all the shortcomings. We truly hope you will give us an opportunity to welcome you back again in the near future. Kind regards, Hyatt Regency Danang Resort and Spa

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and site, absolutely loved it
Stayed 3 nights in May 2023
Response from Hyatt Regency Danang Resort and Spa on 29 May 2023
Dear Eric,Thank you so much for taking the time to share your experience at our resort. We will convey your kind message to our team, and we are looking forward to welcoming you back to our resort soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hyatt Regency Danang Resort and Spa on 25 Apr 2023
Dear Rachael,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Yuan Ling, Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Hyatt Regency Danang Resort and Spa on 4 Apr 2023
Dear Yuan Ling,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Ah Ngoh Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Hyatt Regency Danang Resort and Spa on 14 Nov 2023
Dear Ah Ngoh Daphne,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Kamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Hyatt Regency Danang Resort and Spa on 2 Feb 2023
Dear Kamen,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Tin Tin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Super friendly and helpful. There was so much to do in the hotel itself.
Stayed 4 nights in Jan 2023
Response from Hyatt Regency Danang Resort and Spa on 2 Feb 2023
Dear Tin Tin,Thank you for taking the time to share your stay experience.It is truly a delight to read your good comments. We are honored to share your wonderful review to the entire team. We believe that your comments will give our team a higher motivation in providing excellent service to our guests at all times.We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Hyatt was amazing. From check in to check out. The staff were friendly and welcoming. They remembered everything about us during our 4 night stay. Food allergies/ restrictions to preference on how we like the eggs. The facilities are really nice and top notch as well. From activities for kids like the Hyatt club, pool, rock climbing and much more. Restaurants for everyone’s taste. Highly recommend the regency club option. Shout out to Thao for special attention to detail.
Response from Hyatt Regency Danang Resort and Spa on 30 Jan 2023
Dear Muhammad,Thank you for taking the time to share your stay experience.It is truly a delight to read your good comments. We are honored to share your wonderful review to the entire team. We believe that your comments will give our team a higher motivation in providing excellent service to our guests at all times.We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

2/10 Terrible

Narae

8/10 Good

Natalie

8/10 Good

Thao

8/10 Good

zin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cats in the property. Quite a few flight of stairs to get to the rooms. But beach was clean and nice.
Stayed 1 night in Nov 2022
Response from Hyatt Regency Danang Resort and Spa on 23 Nov 2022
Dear guest,Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beach is beautiful and lovely pools. Dining is great!
Response from Hyatt Regency Danang Resort and Spa on 7 Nov 2022
Dear Joyce,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Danny

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property was great. Due to the season, the beach was swallowed up by the ocean. However, the staff were great and went out of their way to accommodate our every request. Pool bar staff were exceptional
Stayed 5 nights in Oct 2022
Response from Hyatt Regency Danang Resort and Spa on 24 Oct 2022
Dear Danny,Thank you so much for taking the time to share your experience at our resort. We will convey your kind message to our team, and we are looking forward to welcoming you back to our resort soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Nguyen C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Garden Restaurant was fantastic! Drivers were very good. Spa was amazing.
Stayed 8 nights in Sep 2022
Response from Hyatt Regency Danang Resort and Spa on 5 Oct 2022
Dear Nguyen C,Thank you for taking the time to share your stay experience.It is truly a delight to read your good comments. We are honored to share your wonderful review to the entire team. We believe that your comments will give our team a higher motivation in providing excellent service to our guests at all times.We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

Pearleen Lyngdoh Mawlong

Stayed 4 nights in Sep 2022

8/10 Good

tai

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from Hyatt Regency Danang Resort and Spa on 31 Aug 2022
Dear Tai Ngo,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

6/10 Okay

REMI

Travelled with family
Liked: Staff & service
Breakfast was very good.
Stayed 2 nights in Aug 2022
Response from Hyatt Regency Danang Resort and Spa on 30 Aug 2022
Dear guest,Thank you for taking the time to review us relating to your recent stay.We are regret that certain parts of the stay did not meet your expectations. We hope to have the opportunity of welcoming you back in the future.Kind regards,Hyatt Regency Danang Resort and Spa

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overall it was a great experience & weather
I believe it is because of after Covid-19 restrictcted situation in Vietnam, but the facilities seemed a bit outdated, dirty, broken, and molds conditions with the hotel premises. Also, there was some construction going on near by the hotel while require drivers to detoured around which takes a bit of extra time in & out of the hotel.
Stayed 4 nights in Jul 2022
Response from Hyatt Regency Danang Resort and Spa on 20 July 2022
Dear guest, Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards, Hyatt Regency Danang Resort and Spa

4/10 Poor

Simon

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room was not in an acceptable state for an alleged 5 star resort (which we paid for). We discovered water was visibly leaking through the back of one of the closets in our room and stained our clothes (in fairness the hotel dry cleaned the clothes), a tap was leaking badly in one bathroom sink all over the bench top and wasn’t fixed while we were there over 4 days, neither hair dryer worked, we turned the oven on at one point and it tripped the power to half the apartment. The hotel tried to fix these things at one stage, which really just disrupted our stay as we had a procession of maintenance and cleaning staff in and out of our apartment over many hours and they couldn’t fix things nor did they have vacancy to move us. When I stated I was not happy with the room on check out, the staff member simply asked if I wanted the receipt emailed to me, it was like talking to a robot and very frustrating. I wouldn’t be leaving this review if the hotel had have addressed this properly with me. Other than that, the staff generally were excellent, very friendly and helpful. The food in the restaurant is overpriced and the location of the hotel is pretty remote. You need to take a taxi if you want to go anywhere outside the complex.
Stayed 3 nights in Jun 2022
Response from Hyatt Regency Danang Resort and Spa on 6 July 2022
Dear guest, Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Chitra, singapore

Stayed 3 nights in Jun 2022
Response from Hyatt Regency Danang Resort and Spa on 24 Oct 2022
Dear guest,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2022
Response from Hyatt Regency Danang Resort and Spa on 15 June 2022
Dear guest, Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Unfortunately some of the amenities were not up and running due to closures from COVID. The staff was very helpful and always friendly. We were offered late checkout and since our flight was late in the evening we were very happy with their offer. It is a quite location outside of the city but close to Marble mountain and Hoi An. I would definitely stay at this resort when I return.
Stayed 4 nights in Apr 2022
Response from Hyatt Regency Danang Resort and Spa on 15 June 2022
Dear guest, Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,

4/10 Poor

Nhi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Apr 2022
Response from Hyatt Regency Danang Resort and Spa on 10 Aug 2022
Dear guest, Thank you for choosing our hotel and for your kind review. We appreciate your valuable feedback. Please accept my apologies for all the shortcomings. We truly hope you will give us an opportunity to welcome you back again in the near future. Kind regards, Hyatt Regency Danang Resort and Spa

10/10 Excellent

Phuoc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love to come back again. Wonderful hotel
Stayed 1 night in Mar 2022
Response from Hyatt Regency Danang on 24 Apr 2022
Dear Guest, Thank you for taking the time to share your wonderful stay experience. It is truly a delight to read your good comments about your stay and our staff's attentiveness. It will be an honor to share your wonderful review with the entire team. We believe it will give them a high motivation in providing an excellent service for our guests at all times. It is a pleasure to welcome you again to our resort next time you are travelling to Danang. Kind regards, Hyatt Regency Danang Resort and Spa

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt is an amazing hotel .
Stayed 2 nights in Mar 2022
Response from Hyatt Regency Danang on 24 Apr 2022
Dear Guest, Thank you for taking the time to share your wonderful stay experience. It is truly a delight to read your good comments about your stay and our staff's attentiveness. It will be an honor to share your wonderful review with the entire team. We believe it will give them a high motivation in providing an excellent service for our guests at all times. It is a pleasure to welcome you again to our resort next time you are travelling to Danang. Kind regards, Hyatt Regency Danang Resort and Spa