Hoian Sincerity Hotel & Spa

Photo gallery for Hoian Sincerity Hotel & Spa

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
No1 Le Dinh Tham, Hoi An, Quang Nam Province

Explore the area

  • Popular LocationHoi An Ancient Town15 min walk
  • Popular LocationRiverside Hoi An19 min walk
  • Popular LocationDiep Dong Nguyen House20 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)26 min drive

Choose dates to view prices

About this area

Hoi An

Hoian Sincerity Hotel & Spa is located in Hoi An City Centre, a neighbourhood in Hoi An, and is in a shopping district and near the boardwalk. Hoi An Ancient Town and Tran Family Chapel are local landmarks, and some of the area's attractions include Thanh Nam Fishing Village and Hoi An Impression Theme Park. Thanh Ha Pottery Village and VinWonders Nam Hoi An are also worth visiting. Guests love the hotel's quiet location.

What's nearby

  • Hoi An Ancient Town - 15 min walk
  • Riverside Hoi An - 19 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 19 min walk
  • Diep Dong Nguyen House - 20 min walk
  • Quan Cong Temple - 20 min walk

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang (DAD-Da Nang Intl.) - 26 min drive

Restaurants

  • Yum Yum - 4 min walk
  • 9 Grains - 4 min walk
  • Four Plates - 8 min walk
  • Jack's Cat Cafe - 9 min walk
  • Binh Minh Restaurant - 10 min walk

About this property

Hoian Sincerity Hotel & Spa

4-star Hoi An hotel in Hoi An City Centre with free local shuttle
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hoian Sincerity Hotel & Spa offers 70 air-conditioned accommodations with computers and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: VND 100000 for adults and VND 50000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Reflexology

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 695 out of 1000 reviews
5 - Excellent 70%
Rating 4 - Good. 256 out of 1000 reviews
4 - Good 26%
Rating 3 - Okay. 41 out of 1000 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 1000 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 1000 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Stayed 27 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach, plenty of recommendations of places to go around the local area
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Every staff here was very helpful and friendly. All of them spoke good English. Room and bathroom was very clean. Breakfast was great. Wifi, AC, minibar, all great. Good location close to beach and old town/night market. They also provide free shuttles around town and 2 free water. Also one of the few to have a gym facility and nice swimming pool.
Stayed 1 night in Feb 2020