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Hai Au Boutique Hotel & Spa

Photo gallery for Hai Au Boutique Hotel & Spa

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Hai Au Boutique Hotel & Spa

Hai Au Boutique Hotel & Spa

3 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
576 Cua Dai Street, Hoi An, Quang Nam

Explore the area

  • Popular LocationHoi An Ancient Town5 min walk
  • Popular LocationChua Cau15 min walk
  • Popular LocationHoi An Night Market17 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)27 min drive

Choose dates to view prices

About this area

Hoi An

Located in Hoi An, Hai Au Boutique Hotel & Spa is in the city centre. Museum of History and Culture and Hoi An Museum are cultural highlights, and travellers looking to shop may want to visit Hoi An Cloth Market and Hoi An Market. Hoi An Impression Theme Park and Thanh Ha Pottery Village are also worth visiting.

What's nearby

  • Hoi An Ancient Town - 5 min walk
  • Tran Duong House - 6 min walk
  • Hoi An Cloth Market - 8 min walk
  • Chua Cau - 15 min walk
  • Hoi An Night Market - 17 min walk

Getting around

  • Da Nang Station - 29 min drive
  • Da Nang (DAD-Da Nang Intl.) - 27 min drive

Restaurants

  • Mamma's Gourmet garden restaurant - 3 min walk
  • Why Not Bar - 3 min walk
  • Namaste - 4 min walk
  • Karma Waters - 4 min walk
  • The Hill Station - 5 min walk

About this property

Hai Au Boutique Hotel & Spa

3-star spa hotel, walk to Hoi An Ancient Town
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms and concierge services. All 41 soundproofed rooms provide free WiFi, free wired Internet and DVD players. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include minibars and room service.
Hai Au Boutique Hotel & Spa offers 41 forms of air-conditioned accommodation with DVD players and minibars. Televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Vietnamese

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 214 out of 419 reviews
5 - Excellent 51%
Rating 4 - Good. 154 out of 419 reviews
4 - Good 37%
Rating 3 - Okay. 40 out of 419 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 419 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 419 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service
Staff went out of their way to help. Cannot fault them at all. Breakfast omelette cooked especially for you.. Fab for the money
Stayed 2 nights in Aug 2019