5/5 Excellent
Gordon
18 Feb 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, staff & location
Stayed 3 nights in Feb 2021
Gem Riverside Hotel Hoi An
Photo gallery for Gem Riverside Hotel Hoi An
Overview of Gem Riverside Hotel Hoi An
Gem Riverside Hotel Hoi An
4.7/5 Exceptional
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
14, Luong Nhu Bich Street, Hoi An, Quang Nam
Explore the area
- Hoi An Ancient Town10 min walk
- Chua Cau18 min walk
- Hoi An Night Market18 min walk
- Da Nang (DAD-Da Nang Intl.)30 min drive
Choose dates to view prices
About this area
Hoi An
Located in Hoi An, Gem Riverside Hotel Hoi An is in the city centre and on the riverwalk. BRG Da Nang Golf Resort and Montgomerie Links are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hoi An Impression Theme Park and Thanh Ha Pottery Village.
What's nearby
- Hoi An Cloth Market - 9 min walk
- Hoi An Ancient Town - 10 min walk
- Hoi An Market - 11 min walk
- Chua Cau - 18 min walk
- Hoi An Night Market - 18 min walk
Getting around
- Da Nang Station - 30 min drive
- Da Nang (DAD-Da Nang Intl.) - 30 min drive
Restaurants
- Ruby Restaurant — 1 min walk
- Banana split cafe - 8 min walk
- Dao Tien River Restaurant - 10 min walk
- Mia Coffee - 10 min walk
- Samurai Kitchen Hoi An - 11 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- On-site parking available only on request
- Free self-parking on site
- Limited on-site parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free beach shuttle
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:00 AM: VND 200000 for adults and VND 150000 for children
- 1 restaurant
- 1 poolside bar and 1 bar
- Room service available
Things to do
- Ecotours
- Free bike hire
- Outdoor pool
- Playground
- Scooter/moped hire
- Spa services
Family friendly
- Babysitting/childcare (surcharge)
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Playground
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Lockers available
- Reception hall
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Vietnamese
Outdoors
- Beach loungers
- Beach umbrellas
- Garden
- Outdoor furniture
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Massages
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairwells
- Low-height electrical outlets in bathroom
- Roll-in shower (select rooms)
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs available on site
More
- Beach towels
- Books
- Couples dining
- Designated smoking areas
- Shared microwave
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Portable fan
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Free toiletries
- Hairdryer
- Towels
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Electric kettle
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
Similar properties
See similar properties
Hoi An
Family-friendly
Pool
Hotel
4 star
Air conditioned
Guest rating 4.5+
Policies
Check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for VND 350000 per day.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: VND 200000 for adults and VND 150000 for children (approximately)
- Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: VND 350000 per day
- Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property registration number 4001110267
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.7/5
Cleanliness
4.8/5
Staff & service
4.4/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
26 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
5/5 Excellent
Kellie, Melbourne
15 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2020
5/5 Excellent
M&J, Canada
Travelled with partner
14 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020
5/5 Excellent
Susan
9 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of our two months in Asia
Stayed 6 nights in Mar 2020