Triple Room, Balcony, City View

Reviews of Balcona Hotel Da Nang

4 out of 5
Balcona Hotel Da Nang
288 Vo Nguyen Giap Street, My An Ward, Ngu Hanh Son District, Da Nang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 335 reviews" "
Rating 8 - Good. 120 out of 335 reviews" "
Rating 6 - Okay. 25 out of 335 reviews" "
Rating 4 - Poor. 3 out of 335 reviews" "
Rating 2 - Terrible. 3 out of 335 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Balcona Hotel on 2 May 2024
Dear Mr/Ms Maggie,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

donald ian george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit to this hotel. The location is very convenient and on the beachfront.Lots of food options nearby and several sports bars. The staff are very helpful and it is an excellent choice of hotel
Stayed 28 nights in Mar 2024
Response from Balcona Hotel on 27 Apr 2024
Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel directly opposite the most beautiful beach. Lots of beach bars, restaurants and night life within easy walking distance. Fabulous family room for the four of us. The staff were incredibly helpful, they could not have been more helpful and generous in providing many additional food options for our dietary requirements and allergies. They even left us a surprise birthday cake!! Thoroughly recommend this fantastic hotel, thankyou we will definitely be revisiting! xx
Stayed 5 nights in Apr 2024
Response from Balcona Hotel on 23 Apr 2024
Dear Mr/Ms Anne,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

donald ian george

Liked: Amenities, property conditions & facilities
Convenient for restaurants, bars and beach.Excellent value, my second on month stay.
Stayed 28 nights in Feb 2024
Response from Balcona Hotel on 23 Apr 2024
Dear Mr/Ms Donald,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Monique

Stayed 3 nights in Jan 2024
Response from Balcona Hotel on 17 Jan 2024
Dear Mr/Ms Monique,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

HYOEUN

Stayed 2 nights in Jan 2024
Response from Balcona Hotel on 12 Jan 2024
Dear Mr/Ms Hyoeun,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Chong

Stayed 5 nights in Nov 2023
Response from Wendy on 6 Dec 2023
Dear Mr/Ms Chong ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 Excellent

JaeWook

Stayed 2 nights in Nov 2023
Response from Wendy on 6 Dec 2023
Dear Mr/Ms Jea Wook,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Jason

All worker are very kind.
Stayed 6 nights in Nov 2023
Response from Wendy on 11 Nov 2023
Dear Mr/Ms Jason ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

CHANGHWAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Wendy on 29 Sept 2023
Dear Mr/Ms YOO,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Shotaro

Stayed 2 nights in Sep 2023
Response from Wendy on 15 Sept 2023
Dear Mr/Ms Shotaro,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

SHANG-FAN

Stayed 7 nights in Aug 2023
Response from Wendy on 8 Sept 2023
亲爱的先生/女士 CHEN,感谢您选择我们的酒店,并花时间为您最近在我们酒店的住宿写下如此精彩的评论。 我们很高兴听到您对我们的酒店、员工和服务的积极评价。很高兴在不久的将来再次欢迎您回来。亲切的问候,巴尔科纳队

8/10 Good

pham

Stayed 3 nights in Aug 2023
Response from Wendy on 15 Sept 2023
Dear Mr/Ms Pham ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 Excellent

Quang

Stayed 4 nights in Jul 2023
Response from Wendy on 22 July 2023
Dear Mr Quang,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Jebum

Stayed 1 night in Jul 2023
Response from Wendy on 13 July 2023
Dear Mr/Ms Jebum ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

6/10 Okay

Wanpen

Stayed 2 nights in Jun 2023
Response from Wendy on 10 June 2023
Dear Mr/Ms Wanpen ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pool
Stayed 5 nights in May 2023
Response from Wendy on 8 May 2023
Dear Mr/Ms … ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Lien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like location, the infinity pool, breakfast.
Stayed 4 nights in May 2023
Response from Wendy on 8 May 2023
Dear Mr/Ms Lien,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 Excellent

Eamonn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and took great care of us. Beach was right across the street and everything we needed was within walking distance. Would definitely stay here again when visiting Da Nang.
Stayed 11 nights in Apr 2023
Response from Wendy on 17 Apr 2023
Dear Mr/Ms Eamonn,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

stuart andrew

Stayed 3 nights in Apr 2023
Response from Wendy on 12 Apr 2023
Dear Mr/Ms Stuart Andrew Comer,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location overlooking the ocean.
Stayed 3 nights in Feb 2023
Response from Wendy on 28 Feb 2023
Dear Mr/Ms Deborah,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Stefan

Stayed 6 nights in Feb 2023
Response from Wendy on 20 Feb 2023
GOOD REVIEWDear Mr/Ms Stefan Egelstad,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

6/10 Okay

CHEOLMIN

Stayed 1 night in Jan 2023
Response from Wendy on 3 Feb 2023
Dear Mr/Ms CHEOLMIN,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a balcony that over looked a beautiful beach, perfect for surfing. There was a huge buffet breakfast and room service. There was also a gym. But what made the hotel so special was the lovely, friendly staff who made me feel welcome. I am very grateful to them for their kindness. Thank you
Response from Wendy on 3 Feb 2023
Dear Ms Anna ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

Lu V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Wendy on 3 Feb 2023
Dear Mr/Ms Lu V,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

6/10 Okay

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very upscale hotel with few people in it. Great location by beach.
Stayed 2 nights in Oct 2022

10/10 Excellent

Aki

Stayed 1 night in Oct 2022

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 14 nights in Sep 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. They had our reservation info prepared so check-in was quick. They offered wonderful suggestions to all our questions and provided valuable information about when to go to popular places and restrictions that we were unaware of. Very diverse breakfast selections. Wonderful
Stayed 2 nights in Jul 2020

10/10 Excellent

Alison, HCMC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Hanna was amazing helping us organize day trips. Beautiful room overlooking the sea. Hotel is directly across street from beach. Many cafes and other places in walkable distance.
Stayed 4 nights in Jun 2020
Response from Balcona Hotel Da Nang Team on 23 June 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

8/10 Good

KERN LENG

Stayed 2 nights in Jun 2020
Response from Balcona Hotel Da Nang Team on 18 June 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

8/10 Good

joohyun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
clean, comfort, good staff...
Stayed 3 nights in May 2020
Response from Balcona Hotel Da Nang. on 25 May 2020
Dear our valued guest, Thank you so much for taking your time to share with us your feeling about Balcona Hotel. We are delighted to hear that. It certainly was a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best regards, Balcona Hotel Da Nang.

10/10 Excellent

Börje

Stayed 5 nights in Feb 2020
Response from Balcona Hotel Da Nang team on 30 Apr 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

10/10 Excellent

SHENGCHANG

Stayed 2 nights in Feb 2020

10/10 Excellent

Kyung Chul

Stayed 2 nights in Feb 2020
Response from Wendy on 6 Nov 2023
Dear Mr/Ms Chul,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 Excellent

SUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice viwe
Very good hotel !!
Stayed 2 nights in Jan 2020
Response from Balcona Hotel Da Nang Team on 5 Feb 2020
Dear Valued partner, We are writing to thank you so much for your reservation at our hotel as well as your nice sharing felling about your trip at hotel. We certainly look forward to welcome you in the future. Sincerely

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Balcona Hotel Da Nang Team on 31 Jan 2020
Dear Valued partner, We are writing to thank you so much for your reservation at our hotel as well as your nice sharing felling about your trip at hotel. We certainly look forward to welcome you in the future. Sincerely .

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
facility is clean and nice, staffs are nice and kind
Stayed 4 nights in Jan 2020
Response from Balcona Hotel Da Nang Team on 22 Jan 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Da Nang
This is a very nice, clean hotel across the street from the beach. The room was spacious, modern, and had a balcony facing the beach. I had a very comfortable stay, and would stay here again. Good value for the price!
Stayed 1 night in Jan 2020
Response from Balcona Hotel Da Nang Team on 8 Jan 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

10/10 Excellent

JIYONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a family holiday. 4.5 outta 5
Stayed for 2 nights in the sea side view family room. Obviously the view was amazing with the beach right in in front of the hotel. The building and the room was very clean. Breakfast is not bad. Also, props to high friendly service level of the staff members. Definitely would visit the hotel again.
Stayed 2 nights in Dec 2019
Response from Balcona Hotel Da Nang Team on 4 Jan 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely in Da Nang
Overall grand stay for our second time to Da Nang. The hotel is on the beach but there is not much around as the area builds up...it is quite resorty. Somehow in Vietnam the pool was icy. Overly thick pillows. Comfortable beds and quite lovely staff.
Stayed 1 night in Dec 2019
Response from Balcona Hotel Da Nang Team on 24 Dec 2019
Dear our valued guest,Thank you so much for your stay at our hotel as well as your nice review to share your feeling after your trip at our hotel. We regret about problems which make you feel unhappy. We hope this issue will not deter you from continuing trust our hotel and we will improve our service better. We are looking forward to your stay at our hotel in the future. Best regards

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area is still being developed so not exactly what I expected. The beach is across the street but and it’s a relatively small beachfront. I admittedly was a bit disappointed at first with the building box the pictures made it look extravagant next to the open water but that wasn’t the case. The hotel staff are very friendly and helpful. No problems whatsoever. Just location and the scene around it threw me off. I would’ve been more happy staying on the other side of the bridges because everything along the coastline is inflated for tourist costs.
Stayed 4 nights in Dec 2019
Response from Balcona Hotel Da Nang Team on 23 Dec 2019
Dear our valued guest,Thank you so much for your stay at our hotel as well as your nice review to share your feeling after your trip at our hotel. We regret about your experience at our hotel. We hope this issue will not deter you from continuing trust our hotel and we will improve our service better. We are looking forward to your stay at our hotel in the future. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Balcona Hotel Da Nang Team on 21 Dec 2019
ear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards,

10/10 Excellent

HONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Balcona Hotel Da Nang Team on 13 Dec 2019
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Balcona Hotel Da Nang Team on 12 Dec 2019
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards,

6/10 Okay

PENG HUA

Liked: Cleanliness, property conditions & facilities, room comfort
Solo trip for 2 nights
Coming from a hotel in Hoi An which was oozing with warth & smiles, i can see what was lacking when i checked in. The 500K Vnd deposit didnt help; albeit refundable. Welcome drink? Is quietly left on the counter when u check in, for u to gulp down while u wait.
Stayed 2 nights in Dec 2019
Response from Balcona Hotel Da Nang Team on 9 Dec 2019
Dear our valued guest,Thank you so much for your stay at our hotel as well as your nice review to share your feeling after your trip at our hotel. We regret about our service. We hope this issue will not deter you from continuing trust our hotel and we will improve our service better. We are looking forward to your stay at our hotel in the future. Best regards.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Fantastic location. Right across road from beach. Lots of shops and street food easy walkable. Great buffet breakfast. Great friendly staff with good English skills. Will definitely stay again
Stayed 5 nights in Nov 2019
Response from Balcona Hotel Da Nang Tea on 3 Dec 2019
Dear our valued guest, Thank you so much for taking your time to share your feeling after your trip at our hotel. We certainly look forward to welcoming you back in the future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Balcona Hotel Da Nang Team on 28 Nov 2019
Dear our valued guest, Thank you so much for taking your time to share your feeling after your trip at our hotel. We certainly look forward to welcoming you back in the future. Best regards

8/10 Good

marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, not the nicest, but nice, super breakfast, nice pool, nice people
Stayed 1 night in Nov 2019
Response from Balcona Hotel Da Nang Team on 28 Nov 2019
Dear our valued guest, Thank you so much for taking your time to share your feeling after your trip at our hotel. We certainly look forward to welcoming you back in the future. Best regards

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Balcona Hotel Da Nang team. on 23 Oct 2019
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards,