Cumberland Caverns Tours and Activities

Would stay again.

Loved everything about this property

Disappointing Stay – Ruined Birthday Celebration We booked the Fairlane Hotel to celebrate my wife’s birthday, but unfortunately, the experience was extremely disappointing. Early in the morning, loud protesters outside the hotel disrupted our sleep and completely ruined what was supposed to be a relaxing birthday getaway. The disturbance was so bad that we ended up checking out earlier than planned. To make matters worse, I was quoted $30 to upgrade to a Corner King room, but the final additional charge was $62.47 after taxes and fees. This was frustrating and not what I expected. I understand the hotel cannot control protesters outside, but guests shouldn’t have to pay premium hotel prices for an experience that falls so far short of expectations. What should have been a memorable birthday celebration turned into a disappointing stay. I’ve requested a refund and hope management takes the situation seriously. Unfortunately, based on this experience, I would have a hard time recommending the Fairlane Hotel.