Search Cromwell hotels

"The room wasn’t the cleanest. I pulled back the sheets and found a lot of long black hair. The bureau draws didn’t close. There was no remote in the room. The window sill was very dusty. The room had a musty smell to it. Breakfast was not great. Even though the food was on warmers it was still cold. The staff didn’t refill the food when it was low. There was no tea. The gentleman at the front desk on Saturday and Sunday was super nice. I don’t see myself staying here again. "

"Older buildings but clean and well maintained. Breakfast was good, staff was friendly."

"The room i reserved had been given to someone else. The WiFi was down the entire time I was there. The sheets had burn marks all over and everything smelled. The bathroom was clean though. "

"Parking was secure and check in was easy and effective as well as the check out process. "

"Older hotel kept up reasonably well."

"Yes"

"The hotel was very dated, the room looked like it was from 1970 “ yes I’m old enough to remember 1970) the rug was bunched up in a tripping hazard in many places in the center of the room. The bedspread had pools in it and looked like it’s been worn out for 10 years the couch I wouldn’t even sit on.. I would expect to see this room at a red roof in and not where I paid $200 with tax and all included. During checkout couldn’t even tell the front desk personnel because she was talking to her girlfriend on the phone the entire time and never asked me a single question.. Very disappointed . I would absolutely never stay there again"

"The room was not cleaned at all. We found a papa John’s pizza in the drawer and there was dog food on the floor (clearly from previous guests). We also found flowers and small sticks from outside on the floor. Very obvious that all was done was making our beds prior to our arrival. We asked for our sheets to get changed but housekeeping leaves at 11am. My son got sick from the breakfast that was offered and got some type of stomach bug since he was throwing up for the past 48hrs since we fed him the breakfast. The staff were polite & nice but overall the stay was horrible and I couldn’t wait to get home. The parking lot had loads of pot holes and there were beer bottles and trash thrown in the grass near the parking lot. Lastly they have a sign that says the door on the side is always locked and you require your key card to get in. It is not. It was wide open for anyone to enter so the premises is not safe. Never again. "

"Staff was unresponsive to complaint about large amount of hair in/on shower drain. Asked them to clean it and it wasn't done. Also the bathroom had a very strong odor that want addressed. Seemed like nice people just not focused on details."