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"Spacious room. Super clean hotel. Very friendly, warm staff from welcome to check out. "

"We have enjoyed our stay a lot. The hotel was clean and quiet and also staff were very professional. "

"This is one of the nicest hotels I've stayed at when in France, goose down white quilts, fresh bed linens, fluffy soft pillows, and comfortable mattress allow a weary vacationer/traveler to get a good night's sleep. The staff is wonderful, food at the in-house Jeanne D'Arc Restaurant is very good and reasonable for the fine cuisine. At the staff is very helpful and accommodating- especially Sheena who speaks French & English. I highly recommend this as the hotel to stay at in Rouen. Fitting it is situated right next to tower/dungeon where St. Joan of Arc was kept as a prisoner. They have beautiful portraits and art work in the restaurant of St. Joan."

"Large comfortable room, excellent restaurant and one of the best breakfasts I have ever seen, if not the best. The hotel is lovely and so are the staff and a great location for getting back on the motorway. Nice to have a fridge in the room as not many hotels have these now. "

"Good breakfast"

"The staff was always very helpful, the location was great and the rooms were always clean."

"Our stay here was very quick as we arrived so late due to planes being late. Mercure waited for us to check in! They were so helpful. In the morning we came down to an amazing breakfast! It was the best of our whole trip. The cheeses presented were delightful and not ordinary! The pastries were crisp and so fresh! I loved the scrambled eggs. They tasted so much better than in the USA. Everything was great, the staff was amazing! "

"Very clean room, good"

"Charming hotel in the heart of Rouen. Minutes away by walking from the cathedral, the river Seine, shops and restaurants. My room spacious, clean, and included a balcony with amazing views of the Seine river and the cathedral. Breakfast was delicious and highly recommended so you can maximize the crowd free early morning exploration. Staff was very empathetic to my tardiness in checking in due to missing a connecting train from Paris and stayed late to check me in. Very much appreciated and I am definitely looking forward to staying at The Originals hotel again in the future. "