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"Very clean. Sweet staff "

"My partner and I were excited to visit Lake Geneva for our anniversary after seeing strong reviews and photos online. We booked a king room with a resort view for two nights. Before arrival, trying to extend our stay by one night took multiple calls, transfers, and long hold times, which was our first red flag. At check in, we were told our reserved resort view was unavailable and were “upgraded” to a pool view, even though the pool was closed for winter. Staff insisted this was a better option and neither addressed the fact that we did not receive what we booked. After 10 minutes of back and fourth, we were given only $30 of breakfast vouchers, and no further discount was given. We were exhuasted and didn't want to start our stay on a bad note so we went on The room had several issues, including a broken blind, a torn chair, dirty grout in the shower, and extremely poor drainage in both the sink and shower that was painfully slow to clear. This made us question the overall cleanliness and maintenance of the room. Around the property, we also noticed visible wear and tear and poor signage for basic amenities. We used the vouchers for a Sunday brunch buffet that cost about $75 per person. The seafood had a strong, unpleasant odor, the meats were tough and bland, and the waffles were nearly cold. Overall, the stay was disappointing, especially for a special occasion. We left early during a snowstorm, relieved to go. This experience did not match the expectations set online."

"None"

"Lake Lawn has been around for well over 100 years. While the grounds are as expansive and lovely as always, major renovations have been done to the rooms, restaurant and common areas. Staff is friendly and professional from maintenance to front desk. While we went in what was the "off season" there were still enough options to make our stay worthwhile. "

"Lots of fun "

"We had a wonderful time. The staff was amazing and will definitely be staying there again."

"The room was absolutely filthy and there was no one willing to rectify the issue. There was hair in tub, urine on the floor by the toilet, the room smelled of complete urine. Hair on the pillows, oil/fingerprint smudge marks on the lamp and dresser. Overall disgusting. We all slept with our clothes on and were very uncomfortable in the space. "

"Very clean hotel, staff was very nice and accommodating. Store has items you would need if you can’t get to the store. The only down side is that there is no hot tub and the pool is pretty small. Luckily my kids were the only ones swimming during our stay so it went smooth. Over all I would recommend and I would definitely return."

"Hot tub wasnt great. Room was decent but set up is weird. Kids running through hallways till after midnight into the AM. "