Romantic Hotels & Resorts in Colorado Western Slope from AU$210

"The staff we came in contact w were great, Emme at the bar, friendly & amazing mixologist, a service staff, I think Sheri was also very friendly and polite and then lady but not least (so bad) Jackson, Valet was Super, they all were but we dealt w him mostly Can’t wait to come back"

"This trip started out as a disaster! The Hotel was under major renovation. No one warned us that was the case. Apparently they were in an ownership change. Thanks to the EXCELLENT customer service of an employee named Hayden.. the stay was saved! First day and a half not so good the rest of the four day stay was awesome! All the staff was super helpful and understanding in a very difficult situation. PLEASE !! Bring back the towel rentals for the hot springs pool… was a really nice feature you had in the past."

"They have many nice and hard working staffs from all over the world. I have to write down the front desk staff from Indonesia and her name is Sally. She was exceptionally friendly and knew what she was doing. Grand Hyatt in Vail is so lucky to have many good workers./ Only thing that I have to point out the bad thing was that the chair lift wasn’t operating after one day. That was one of the factors that we booked the hotel but it wasn’t. We have to take the shuttle back and force with a lot of walking and carrying skis with ski boots on."

"Friendly reception "

"Like a little city. Great to be here when there’s a blizzard! Will return!!"