Local and international cuisine

Reviews of Welcomhotel by ITC Hotels, Race Course, Coimbatore

5 out of 5
Welcomhotel by ITC Hotels, Race Course, Coimbatore
1266/14, West Club Road, Race Course Area, Coimbatore, Tamil Nadu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 134 reviews" "
Rating 8 - Good. 26 out of 134 reviews" "
Rating 6 - Okay. 11 out of 134 reviews" "
Rating 4 - Poor. 6 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ram

.
Stayed 1 night in Apr 2024

6/10 Okay

Ram

.
Stayed 1 night in Apr 2024

6/10 Okay

Ram

.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aranapakam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Pradeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a good location, excellent property, clean & comfortable room and good staffs, the stay was good.
Stayed 1 night in Feb 2024

10/10 Excellent

TONI, Hacienda heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and service, nice room, good value. I’d love to stay there again next time.
Stayed 6 nights in Jan 2024

10/10 Excellent

Velayudhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff , clean rooms, great food
Stayed 3 nights in Jan 2024

10/10 Excellent

Renuka

Great stay here!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ananth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel , Excellent Service
Checked in late at night, had a smooth checkin, arranged for breakfast boxes in the morning as we had to checkout around 6am, which were arranged promptly in the morning with cut fruits, grilled sandwich and cofee, overall excellent service and comfortable , clean rooms
Stayed 1 night in Jan 2024

8/10 Good

Lavanya

Stayed 1 night in Jan 2024

10/10 Excellent

Piyush

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
The stay was comfortable I was with my infant child and the staff was helpful especially Gowtham and Sneh at the restaurant helping us out for the food for the child. They were ready to prepare anything special for the child which was more than enough to make our stay comfortable
Stayed 2 nights in Jan 2024

8/10 Good

Venkataraman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sudhindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Jan 2024

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The hotel is well located. Good clean and cozy hotel rooms. The entry, entrance arrivals area and lobby are 3 star standard only. The restaurant is also small n overcrowded especially during breakfast time n no choice of restaurants. Rooms are good service good . Spa I is good.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
A 4 star hotel
The hotel does not qualify for 5 star standards- for room space less for a family, parking space is less..so only valet parking, restaurant is exorbitantly priced, Bar menu is only for printing where most of the items are not available, does not provide ambience and character of a 5 star hotel, I doubt the fire safety aspect of the bulilding, power switches are very confusing....over all does not fit to be categorised as 5 star hotel. Only highlight is location. Staff are good enough.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramalingam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Stayed 1 night in Dec 2023

10/10 Excellent

Renu

Stayed 1 night in Dec 2023

10/10 Excellent

Ambrish

Travelled with partner
Liked: Amenities
Very pleasant stay.
Stayed 1 night in Dec 2023

8/10 Good

Babu

Liked: Cleanliness, staff & service
The design of the wash basin, toilet and bathroom is not helpful for families. it was an inconvenience.
Stayed 1 night in Nov 2023

8/10 Good

Mani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Nov 2023

10/10 Excellent

Akur Raman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The bed was comfortable and room was amazing!!
Stayed 1 night in Oct 2023

8/10 Good

Rakesh

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but average service.
Good hotel in a nice location. Comfortable stay and good amenities. But service was mediocre - especially for this price. The Taj nearby is better.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ahmet Alpaslan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Erine on 27 Sept 2023
Dear GuestGreetings to you from Welcomhotel Coimbatore by ITC Hotels Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future.Responsibly yoursErine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Krishnasamy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel quality is of high standard. Loved the breakfast menu. Highly recommend.
Stayed 2 nights in Jul 2023
Response from Erine on 17 July 2023
Dear Guest,Thank you for taking the time to share such a wonderful feedback and encouraging words of appreciation for our hotel facilities, services and team members. At Welcomhotel Coimbatore, it is our constant endeavour to provide our guests with the best services and facilities. A review such as yours inspires our team members to strive for excellence in their services each day.It was indeed a pleasure to have had your patronage and we look forward to welcoming you back to the warmth and hospitality of Welcomhotel Coimbatore.Best Wishes,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

8/10 Good

P

Stayed 1 night in Jul 2023
Response from Erine on 12 July 2023
Dear GuestVanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Property is pretty clean and great hospitality, I would definitely recommend this place!!
Stayed 3 nights in Jun 2023
Response from Erine on 12 July 2023
Dear GuestI would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

4/10 Poor

Mohini

Stayed 1 night in Jun 2023
Response from Erine Louis on 12 July 2023
Dear Guest,I would like to thank you for taking time out and sharing your feedback of your recent experience at Welcomhotel Coimbatore. We take pride in our service offerings and it is rather unfortunate we could not meet up to your expectations this time around. Your grievance has been shared with my the respective team and corrective measures will be taken as pertinent. We do value your patronage and hope you give us another opportunity. The team and I look forward to welcoming you back for a more memorable experience with us.Warm Regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Srinath

Stayed 1 night in May 2023
Response from Erine on 6 June 2023
Dear Mr.SrinathGreetings, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Shahul Hameed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay and tasty breakfast too. We loved it.
Stayed 1 night in May 2023
Response from Erine on 6 June 2023
Dear Mr.HameedVanakkam ! Thank you for taking the time to share such a wonderful feedback and encouraging words of appreciation for our hotel facilities, services and team members. At Welcomhotel Coimbatore, it is our constant endeavour to provide our guests with the best services and facilities. A review such as yours inspires our team members to strive for excellence in their services each day.It was indeed a pleasure to have had your patronage and we look forward to welcoming you back to the warmth and hospitality of Welcomhotel Coimbatore.Best Wishes,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

6/10 Okay

B D

Disliked: Staff & service, amenities
Fooding is very low
Stayed 1 night in Apr 2023
Response from Erine on 28 Apr 2023
Dear Guest,Thank you for sharing your experience following your stay at the Welcomhotel CoimbatoreFirst and foremost please accept our sincere apologies for the unpleasant experience you had during your stay with us. It is rather unfortunate that we could not meet your expectations. I greatly appreciate for highlighting the areas which need improvement and would like to assure you that we have taken cognizance of the same and assure you necessary corrective actions.We do value your patronage and request you to kindly give us opportunity to "make amends" and re-establish credibility with you.Assuring you of our best attention at all times.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Jaisankar, Mounds View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent and hassle free. We enjoyed our especially the food.
Stayed 1 night in Apr 2023
Response from Erine Louis on 17 Apr 2023
Dear Guest,Vanakkam!Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, CoimbatoreWe are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer.We look forward to the pleasure of welcoming you back soon.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

SUPRAJA

Stayed 1 night in Mar 2023
Response from Erine Louis on 17 Apr 2023
Dear Guest,Vanakkam!Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, CoimbatoreWe are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer.We look forward to the pleasure of welcoming you back soon.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and great food!
Response from Erine on 23 Mar 2023
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Rajesh

Stayed 1 night in Feb 2023
Response from Erine on 3 Mar 2023
Dear Mr.Rajesh,Vanakkam!Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, CoimbatoreWe are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer.We look forward to the pleasure of welcoming you back soon.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

HARISH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Feb 2023
Response from Erine Louis on 18 Feb 2023
Dear Mr.Harish,Vanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Mohan

Stayed 1 night in Feb 2023
Response from Erine Louis on 18 Feb 2023
Dear Mr.MohanVanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Suganthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
We stayed 4 nights. I was sick when we were there. All the staff are very helpful to us. Specially the reception staff Hari was very helpful. He arranged the doctor to the hotel arranged the medication to the hotel. Great stay even though I was not well.
Stayed 4 nights in Feb 2023
Response from Erine Louis on 18 Feb 2023
Dear Ms.Suganthy,Vanakkam ! Thank you for choosing to stay with us. We are indeed happy to note that you had a pleasant stay at our hotel and that you found our facilities and services upto the mark and our associates specially Mr. Hari to be going that "Extra Mile" to ensure guest satisfaction. We at WelcomHotel Coimbatore truly believe that our team members are our best assets and it's heartening to read your appreciation for them.We do hope that you will visit us soon and give us the opportunity to serve you.Warm regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Ashish, Overijse

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms and decor
Response from Erine on 19 Jan 2023
Dear Mr.AshishVanakkam ! Thank you for choosing to stay at Welcomhotel Coimbatore and for sharing your experience on this platform. We are pleased to learn from your review that you had an overall pleasant experience at our hotel. Your appreciation for our hotel's rooms and decor indeed very encouraging to note. We look forward to welcome you back at our hotel soon.Best Wishes ,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Prakash

Stayed 2 nights in Dec 2022

6/10 Okay

Tarun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bad food - not an ITC level quality
The food was the worst part of the stay. 1. Ordered baby food to the room and it was stale. Although they replaced it, it would have made baby sick if we haven’t tasted first . 2. Breakfast is better in a 3-star restaurant than here. 3. Milk tasted as if they added lots of water and tasted very bad. Totally disappointed with the food. Mentioned this during checkout but they still charged for the baby food. Room: 1. There was no hand shower in the bathroom which made it very difficult for giving shower to the baby 2. There was no hot water kettle or coffee maker in the room
Stayed 1 night in Dec 2022
Response from Erine Louis on 28 Dec 2022
Dear Mr.TarunThank you for sharing your experiences at the Hotel on the portal. It is disappointing to know that your experience with us during the recent visit was not up to your expectation and I appreciate the time you have taken to share the feedback Please accept my apologies for the less than perfect experience at the hotel. May I assure you that the required corrective actions are being initiated by the team and I am confident such instances will not recur. I would also like to further request you to treat this as an aberration and not indicative of standards at Welcomhotel Coimbatore.We request you for another opportunity to be of service and to showcase our abilities and look forward to the pleasure of welcoming you back to Welcomhotel CoimbatoreResponsibly yoursErine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Prashanth, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 30 mins from the Airport, and located in a good neighborhood (race course road), the hotel is well maintained, rooms are clean, staff are efficient, and friendly. The bed is comfortable, and we were able to get some good sleep, though we had to get a roll-away bed as we were a family of 4. Breakfast buffet is good, but they could add more items. Overall, I will highly recommend this hotel.
Response from Erine on 28 Dec 2022
Dear Mr.Prashanth,Vanakkam, Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and close to my all activities that i planned. Closer than expected and i am very well pleased with this hotel.
Stayed 1 night in Oct 2022
Response from Erine on 3 Oct 2022
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Rajesh. K

Stayed 1 night in Sep 2022
Response from Erine on 3 Oct 2022
Dear GuestVanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

DODDI

Stayed 1 night in Aug 2022
Response from Erine on 20 Sept 2022
Dear GuestGreetings to you from Welcomhotel Coimbatore by ITC Hotels Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future.Responsibly yoursErine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Raman

Travelled with family
Liked: Cleanliness, staff & service
Great hospitality we will come again to this hotel in our next visit
Stayed 2 nights in Jul 2022
Response from Erine on 29 July 2022
Dear Guest, Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, Coimbatore We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. We look forward to the pleasure of welcoming you back soon. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel

6/10 Okay

Dinesh

Stayed 1 night in Jul 2022