Sofitel Queenstown Hotel & Spa

5.0 star property
Luxury Queenstown hotel in Queenstown City Centre with 2 restaurants
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sofitel Queenstown Hotel & Spa

Photo gallery for Sofitel Queenstown Hotel & Spa

Front of property
Separate bathtub and shower, jetted bathtub, rainfall showerhead
Luxury Room, 1 King Bed, Balcony, Mountain View
Exterior
Tapas bar

Overview of Sofitel Queenstown Hotel & Spa

9.4

Exceptional

Popular amenities

  • Breakfast available
  • Free WiFi
  • Gym
  • Parking available
  • Laundry
The price is AU$343
Price available on 18/4/2024

Explore the area

8 Duke Street, Queenstown, 9300
  • Popular LocationThe Locker Room Sports Bar1 min walk
  • Popular LocationFergbaker1 min walk
  • Popular LocationLone Star Cafe & Bar - Queenstown1 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)12 min drive
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Room options

Superior Double Room, 2 Double Beds, Balcony

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Balcony

  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed, Balcony

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Balcony, Mountain View

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Queenstown

Sofitel Queenstown Hotel & Spa is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the entertainment district and near the beach. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Underwater Observatory and Cookie Time. Queenstown Gardens and CaddyShack City Mini Golf are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.

What's nearby

  • Skycity Queenstown Casino - 2 min walk
  • Kiwi and Birdlife Park - 5 min walk
  • Queenstown Gardens - 6 min walk
  • Skyline Gondola - 6 min walk
  • Bob's Peak - 13 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • Fergburger - 2 min walk
  • Patagonia Chocolates - 2 min walk
  • Fat Badgers Pizza - 3 min walk
  • Red Rock Bar Cafe - 2 min walk
  • Smiths Craft Beer House - 2 min walk

About this property

Sofitel Queenstown Hotel & Spa

Luxury eco-certified hotel located in Queenstown City Centre
Consider a stay at Sofitel Queenstown Hotel & Spa and take advantage of a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. Treat yourself to a body treatment, a Swedish massage or a body scrub at So SPA, the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy perks such as:
  • Limo/town car service, cooked-to-order breakfast (surcharge) and bike hire
  • Valet parking (surcharge), snow sports gear and luggage storage
  • Multilingual staff, a lift and free newspapers
Room features
All 82 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with jetted baths and rainfall showers
  • 32-inch LCD TVs with satellite channels and DVD players
  • Balconies, separate sitting areas and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (NZD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10:30 AM for a fee: NZD 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1789 Wine & Jazz Lounge
  • Left Bank Cafe/Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Piano
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2005
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 95.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately NZD 42 per person
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • Rollaway bed fee: NZD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Sofitel Queenstown
Queenstown Sofitel
Queenstown Sofitel Hotel
Sofitel Hotel Queenstown
Sofitel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Sofitel Queenstown Hotel Spa
Sofitel Queenstown & Spa
Sofitel Queenstown Hotel & Spa Hotel
Sofitel Queenstown Hotel & Spa Queenstown
Sofitel Queenstown Hotel & Spa Hotel Queenstown

Frequently asked questions

Is Sofitel Queenstown Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sofitel Queenstown Hotel & Spa?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Sofitel Queenstown Hotel & Spa on 18 Apr 2024 start from AU$342.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Queenstown Hotel & Spa?

Valet parking is available for NZD 50 per day.

What time is check-in at Sofitel Queenstown Hotel & Spa?

Check-in begins at 2 PM.

What time is check-out at Sofitel Queenstown Hotel & Spa?

Checkout is at 11 AM.

Where is Sofitel Queenstown Hotel & Spa located?

Located in Queenstown City Centre, this luxury hotel is steps away from Toi o Tahuna, Fear Factory Queenstown and Skycity Queenstown Casino. Creative Queenstown Arts & Crafts Market and Queenstown Beach are also within 5 minutes.

Sofitel Queenstown Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 515 out of 656 reviews" "
Rating 8 - Good. 102 out of 656 reviews" "
Rating 6 - Okay. 22 out of 656 reviews" "
Rating 4 - Poor. 6 out of 656 reviews" "
Rating 2 - Terrible. 11 out of 656 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gihan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating
Stayed 3 nights in Feb 2024

6/10 Okay

Yun Jeong

Liked: Property conditions & facilities
Disliked: Cleanliness
Overall okay, but they do reusable water bottle and fill their water- noth our bottles had visible debris(black and white) particles floating around. When asked front desk how they ‘sanitize’ the bottle as they claim, the front desk initially tried to dodge by saying it was bubbles, then when evidence was shown(video/photos) they said they use a dishwasher. But the shape of the bottle has very narrow neck so not sure how effective dishwasher is for bottle sanitizing. No apologies, they only offered to replace water with another one of their own so we declined. Otherwise perfect location, breakfast staff were very friendly and polite.
Stayed 2 nights in Feb 2024

6/10 Okay

Maria

Travelled with group
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rajesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in Dec 2023

6/10 Okay

VANESSA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.
Stayed 2 nights in Nov 2023

6/10 Okay

rajesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiking in the day, Queenstown luxury at night
The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.
Stayed 5 nights in Oct 2023

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)