Search Coachella Valley Preserve - Thousand Palms Oasis Preserve hotels

"Unfortunately, the pool hours changed and we weren't able to enjoy the facilities as expected. Definitely recommend updating the details for your property/website this way the guests know what to really expect...."

"Yikes"

"Room was just what we were looking for for a short stay."

"Pool/ hot tub area that we were at was great. Room had everything we needed and what wasn’t there staff brought right away. Only complaint was stairwell had the same garbage in it during our entire stay. "

"For the price it would be nice to have room cleaned daily."

"So this place has a lot of potential without a lot of work. I think they are severely under staffed. We stayed a week and never got our room cleaned once even though we asked for it once only. The hallways and general areas are dirty. Getting a drink at the pool bar is a 30 min wait. Maybe a little planning or more staff would elevate this issues."

"The lobby and dining room are modern and bright, but the halls are dark and dingy with old stained, wrinkled carpeting that invites trip and fall accidents. The kitchen offers good hot breakfasts, take out dinners and bar service. Kitchen staff is cordial, front desk is not. Rooms are big and comfortable, wifi is free and shops and restaurants are nearby, many walkable."

"Very good service and the spa"

"Property is on average 3 stars. The hotel is under painting renovation when we were there which they removed all the decorations photo’s of Lucille Ball & Desi Arnaz which was the main attraction and our reason of picking to stay on this hotel. The bed and pillow are NOT comfortable to sleep on. The bed gave me the back pain due to mattress is sagging when you lie down, and pillow is too soft which is insufficient support for my neck. "