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"Pathetic, horrible experience, flies, mosquitoes and lizard in the room. Bedsheets, towels, pillows and toilet with bad odour. No fan, no air conditioning, sleeping in the heat, smell and dirt. Broken furniture, leakage shower, taps and wallwith patches. Why this hotel is listed in the HOTELS.COM is itself a shame and bad reputation for the HOTELS.COM Surprisingly the price for the walk in guests is far cheaper than the price quoted in hotels.com web page. Which it also means that Hotels.com...

"Is very nice clean and good location, nice amenities, nice play ground for kid. And nice staff too."

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

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"Good location, clean room, excellent services and friendly staff. Value for money too, will definetely stay there again next time."

"Check in process are so fast, facility is good enough"

"The facilities according price is sufficiently exceptional certainly will comeback for visit and stay in the future. Very pleasant experience during stayed at Harris Hotel thank you."

"The hotel is clean, staffs are friendly and always offers help"

"Very nice hotel, near downtown of Lembang city. "

"The hotel is conveniently located next to a mall and has lovely rooms and a wide and delicious selection of breakfast. I will definitely book at harris hotels again when i return to bandung."

"it was okay "

"amazing breakfast spread, friendly and accomodating staff. beautiful location and weather"

"Everything was smooth and had enjoyable stay. Breakfast was great too"

"Aston alway provides a great experience for me. The latest trip was really great. They upgraded me to the executive deluxe. Which had a great view and the fire stairs separated us from the neighboring room, giving a nice quiet experience."

"Great service great people and a great breakfast"

"Clean and cheerful with views and a good breakfast that highlights local heritage. "

"J’ai adoré séjourner dans cette hôtel! Tip, top, bien situé, personnel extra et prix top ! Je recommande sans modération"