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"Room was excellent, bar was very quiet with grumpy manage. Breakfast staff not so great service, I got eggs florentine without any eggs. Reception staff helpful and friendly. "

"Ideally placed for local shopping."

"Shops nearby, good access to city. Did not use spa."

"Quiet and comfy room, by the canal about 15 mins walk from the centre of Chester. Good selection at breakfast. Slight negative was I followed the parking directions given to park at station only to then walk to hotel and find there was parking directly outside (same price too)."

"Hotel chose for closeness to railway station was so close across the road.Bus stop facing every 15 minutes to centre of town and shops .All types of shops close to the river lovely walk and boat ride.Hotel excellent clean staff really pleasant helpful food both evening meal and breakfast absolutely gorgeous.Would definitely go back again Fanulous garden for sitting out in the good weather ."

"Clean room, staff friendly. "

"A good stay. We did not use the spa or pool."

"Very nice hotel in the centre of Chester. Great restaurant and a spacious room. Very comfortable bed. Only complaint was the show was a shower and tub combo which didn’t drain well and was not easy to shower in. I think that’s more of a cultural thing with the UK preference vs American. All in all this is the best hotel in Chester that I have stayed in (stayed in a lot over the years)."

"Everything was lovely, especially the breakfast and evening meal with excellent food and excellent service from the very hard working staff. Our room was very good and the hotel and its grounds are beautiful. Our only suggestion is that the house keeping of rooms could be a bit more careful to remember to wash glasses, replenish water and tissues. "