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"a pleasant stay as usual"

"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"Fabulous facility with lotsa nature. Host very nice & friendly"

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"Friendly staff and nice breakfast menu"

"The best hotel in Cuenca"

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They...

"Everything was very clean, breakfast was great."

"Clean room, delicious breakfast Excellent service, especially Marcos very serviceable and always ready to help. "

"Amazing hotel great customer service and location"

"Breakfast delicious, shops nearby."

"Close to historic center. Nice small apartment with kitchen. If you're not used to Cuenca, be prepared for cold nights and no hotel has heaters. Unfortunately there was a couple of smoke detectors that kept beeping all night throughout the hotel. They do offer an included friendly breakfast at a nearby hotel restaurant. "

"Breakfast was amazing! Would recommend staying here."