Penthouse 1 | Living room
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Reviews of The Penthouse at Grand Plaza

4 out of 5
The Penthouse at Grand Plaza
540 North State Street, Near North Side, Chicago, IL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 20 reviews" "
Rating 8 - Good. 0 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

4.0/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Enjoli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST VIEW IN CHICAGO!!!
Stayed 3 nights in Jan 2022
Response from james on 14 Jan 2022
Thank you for your visit to the "Best view in Chicago". We hope to see you back soon.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view very comfortable and clean
Stayed 2 nights in Apr 2020

10/10 Excellent

Dondre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
It was utterly breathtaking view. Very clean and immaculate instructions. Can't wait to return!
Stayed 2 nights in Mar 2020
Response from James on 16 Mar 2020
Thank you for your visit. So glad you enjoyed your stay. We look forward to you return.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 4 nights in Sep 2019
Response from Mr James on 11 Oct 2019
Guest caused over $1000 worth of damage.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I Hit The Lotto, I'm Moving In
Home away from home. Breathtaking skyline views. Accommodations include a fully appointed kitchen, dining room, living room w/ fireplace, and laundry room. Since this is a condo, the downside is no room service or turn down service. I found Uber Eats solved the room service issue and there is detergent in the laundry room. The pool area is gorgeous. A complete gym, dog run, b-ball court., business center, and more is available on premises. Owners are responsive and accommodating, however guests are expected to tidy up on the day of departure. Throwing a rave isn't an option as you are a guest in a residential building.
Stayed 4 nights in May 2019

10/10 Excellent

lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful penthouse
Amazing location, pristine and appropriate if traveling with many family members. Rooms are comfortable. The location is central to downtown and close to high end restaurants and shops. A super market is located next door which is quite convenient. I would stay there again and again.
Stayed 3 nights in Dec 2018
Response from James on 4 Feb 2019
Thanks for your stay. So glad that you found everything comfortable and clean. Not only do we have our large 3bed duplex's, we also have large 1bed/1bath penthouses - with fireplaces! If you are traveling with up to 4 these are great unit with the same amazing location, and fantastic views. We hope to see you back soon.

10/10 Excellent

LESLIE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great penthouse in Chicago
It was a wonderful penthouse. Will stay there again
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If this place is available, hurry up and book it!!
Our hosts were responsive and helpful. It’s a great location in the city. Convenient to the train, grocery store and plenty of attractions. I lived in Chicago for several years so I wasn’t in need of much guidance. The layout of this one bedroom is phenomenal — four people could stay in 5207 without a problem. Hosts were pleasant and responsive. Impeccable views and the unit was well equipped without being cluttered.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful property. The location is unbeatable. The management is very friendly and thorough.
Stayed 3 nights in Feb 2018

10/10 Excellent

Jim and Mary Jo, Spring Lake, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful condo in the middle of downtown action.
Beautiful view from 43 stories up of Lake Michigan, downtown. Condo was beautifully decorated and very clean. The kitchen was well-appointed with all utensils we needed. Gas cooktop in the kitchen and a beautiful gas fireplace in the living room. Phone conversations with the owners was very very pleasant and the information they provided was extremely thorough.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we loved everything about staying here! great location. amazing view. a home away from home!
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sky condo
The condo is so nice for its location and hight. The Penthouse is walking distance from the magnificent Ave. We stay in #4 and it is in the 51st floor. So much higher and better than any other hotels at the same district. The apartment is very clean and the furnitures are new and high quality. It has two bedrooms and two sofa beds, all very comfortable. And the upstair bedroom is quiet if you want more privacy. Jeri is very nice to help and figure our what we need for our stay. Our family is very happy about our stay.

10/10 Excellent

NE Mom , Omaha, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home not a hotel!
Our family loved the condo; the location was perfect and we were happy that we could park our vehicle and not touch it until we left! The kids enjoyed their first subway and bus ride and have a new perspective on what it is like to live in a big city. We will definitely contact you again for our next trip to Chicago and have already recommended you to our friends who like to travel. We stayed at Penthouse #4 which had two bedrooms with a king and queen beds as well as two pull out couch's (doubles). Slept 6 comfortably, the pullout beds were really comfortable! Nicely decorated and all the basics of home. Fun atmosphere and the kids enjoyed petting all the residents dogs.
Response from James on 19 Mar 2017
We are so happy your family had a great time. We hope to see you back real soon!

10/10 Excellent

Terry, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding 2600 ft.² penthouse/great location.
The penthouse at the Grand Plaza had outstanding views, and is located right in the middle of downtown Chicago.
Response from Owner on 24 Dec 2016
We are glad you had an outstanding time. And the GAME was just as outstanding!

10/10 Excellent

SM, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home away home with great locaion
stay at the grand plaza definately exceeded my expectation. I hesitated to choose grand plaza at first because it is not a hotel I used to book. But, it turned out great and better. This place is spacious, all the amenities set, good neighborhoods and location. I would come back for my next visit to Chicago.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at The Grand Plaza
I brought my wife to Chicago and we stayed at The Penthouse at Grand Plaza. It was her first time to Chi-town and we had a very nice stay. Everything was top notch - from working with the owners on arrangements, to the condo and its surroundings. With so much to do in such a short time I definitely have to bring her back and The Penthouse at Grand Plaza will be my first contact. Thanks for helping to make our stay so enjoyable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. A family trip and the space was perfect. Dinner at the table by the windows looking out over the city was priceless!!

10/10 Excellent

Tim, Hoboken nj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago
Was awesome

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuevo destino para siempre quedarme en Chicago
Espectacular ubicacion y el apartamento tiene absolutamente todo lo que uno tiene en casa. Muy comodo y altamente recomendable. Para mi es mejor que la mejor suite del Marriott en Chicago
Stayed 4 nights in Apr 2019