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"Clean rooms. Nice lobby"

"Las instalaciones muy deterioradas y no funciono el aire acondicionado del cuarto y pesimo servicio del director me envio ventilador cuando pague precio completo"

"COLD “Hot Tub” - the pool was actually warmer! It was very disappointing since it was the main reason I booked it. Arrived after 12 hour day of driving. Booking came with two free drinks, but we were charged for them. They took them off the bill, but c’mon… Hotel and room were nice, with secure parking."

"Lack of maintenance, shower in waves hot- cold, hard to use it"

"Clean room great staff"

"This hotel was great. I would definitely stay here again should we come back to Puebla. It was clean and the staff was incredibly accommodating. Something to note is that there is no fridge in the hotel room. We were able to ask at the front desk and they gave us a ticket to keep things refrigerated and retrieve them from the front desk as needed. We were also able to check in a bit early, and they stored our luggage well after check out so we could explore the area. "

"Clean and convenient "

"Limpieza y amabilidad es la tónica. Habitaciones limpias. Lo único que creo se puede mejore es en invertir en televisores un poco más grandes 😁."

"Some things inside the bathroom were not well placed. Looks like it is not having proper maintenance. Swimming pool not working. Breakfast good. "