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Reviews of Mandala House

3 out of 5
Mandala House
71 Thapae Rd. Lane 3, T.Changklan A.Muang, Chiang Mai, Chiang Mai

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 184 reviews" "
Rating 8 - Good. 75 out of 184 reviews" "
Rating 6 - Okay. 43 out of 184 reviews" "
Rating 4 - Poor. 15 out of 184 reviews" "
Rating 2 - Terrible. 13 out of 184 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities
Prefect for short stay
Stayed 4 nights in Apr 2024

2/10 Terrible

mouna

Stayed 3 nights in Dec 2023

10/10 Excellent

Ian Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Nice stay and nice hotel.
Response from mei on 30 Dec 2022
Thankyou very much

10/10 Excellent

Mark

Stayed 3 nights in Dec 2022
Response from mei on 21 Dec 2022
Thank you very much

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price, quiet yet close to all the action. Clean spacious room.
Stayed 13 nights in Sep 2022
Response from mei on 25 Sept 2022
Thank you very much.

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there was not one redeeming quality about this property. - Australian
Stayed 3 nights in Aug 2022
Response from mei on 14 Sept 2022
Thank you Everyone is happy here

2/10 Terrible

Jens

Stayed 4 nights in Feb 2022

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for our money
We enjoyed our stay. The room was big, with a nice bathroom. Everything was clean. There was a balcony with a table and two chairs. The air condition worked great, as well as the TV, which has many channels. The room had a bar size fridge, a nice, hot shower and a big bathtub. There is also an nice, clean swimming pool. Excellent value for the money. It is also in a very convenient location, within walking distance to Loi Khroh, Night Bazaar, as well as the moat and old city.
Stayed 1 night in Nov 2021
Response from mei on 30 Nov 2021
thankyou verymuch

8/10 Good

anon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, excellent location between old City and night market. Friendly staff
Stayed 2 nights in Feb 2020
Response from Mandala on 6 Mar 2020
Thank you for your stay with us

4/10 Poor

Tiger

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Currently undergoing slow, renovations, and as such is noisy and the quiet ambience has been muchly disturbed. But they are necessary as the place has been run down and very tired for some time now. Hopefully can bring Mandala House back to the good old days without a hefty price increase.
Stayed 5 nights in Feb 2020
Response from Mandala on 3 Mar 2020
Thank you for your comment

8/10 Good

Wonneda

Travelled with family
Liked: Cleanliness, room comfort
Location is good.. walking distance to nearby super markets, streets markets.
Stayed 3 nights in Jan 2020
Response from Mandala on 3 Feb 2020
Thank you for your stay with us

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid if you can.
The room itself was OK, however, there was no outer window. There was 1 window which led into the corridor so there was no privacy when drawing the curtains, so we kept it shut. The bed was reasonably comfortable. The bathroom had lots of mold on the ceiling, which looks like it could have been easily removed but it seems that there is a theme of avoiding crucial maintenance in this hotel. The sink also clogged up frequently and for long durations. The worst part of the hotel was definitely the swimming pool. It was the most digusting pool of water I've ever seen - lots of dirty, oily gunk floating around everywhere and a large brown area at the bottom on one side. The chairs were all dirty as well, and the pool area generally was not maintained at all, so it was very uncomfortable to stay there. Also, the pool is on the other side of the road and not actually connected to the hotel. I would strongly advise against staying here, even if you find a good deal.
Filthy swimming pool
Back of pool area not well maintained
Oily, dirty residue in the pool water
Oily, dirty residue in the pool water
Stayed 3 nights in Jan 2020
Response from Mandala on 22 Jan 2020
Dear Guest, The room that you have booked is Standard room the cheapest room in our hotel and when you reserve the room did you saw the picture of the room ? It's the same picture on website and our pool we already informed on website that it's across street. By the way, thank you for your comment.

10/10 Excellent

Pairin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Mandala on 20 Jan 2020
Thank you for you staying with us

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Place was not as expected. I expected it to be nicer for the price. Room was large and friendly staff are the positives. Light in room was buzzing, AC difficult to control, and walls are thin as you can hear people outside easily.
Stayed 4 nights in Nov 2019
Response from Bally on 3 Dec 2019
Thank you

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our stay was enjoyable and the hotel was well located for our needs. On returning one evening however a room window had been left open and there was cigarette ash on the balcony but this wasn’t taken seriously when reported to the hotel staff.
Stayed 5 nights in Nov 2019
Response from Mandala on 17 Nov 2019
Thank you for you stay with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Bally on 16 Aug 2019
Thank you for your stay with us and we are very sorry for any inconvenience

10/10 Excellent

Maeve

Liked: Staff & service
The room was basic but was good for the price. There was ants in the bathroom
Stayed 2 nights in Aug 2019
Response from Bally on 16 Aug 2019
Thank you for your stay with us and we are very sorry for any inconvenience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,good price,and very comfortable. Highly recommend if if wantba base to explore.
Stayed 7 nights in Jun 2019
Response from Bally on 16 Aug 2019
Thank you for your stay with us

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Would not stay here ever again. You get what you pay for. The bed was not a bed, it just a padded box spring. No mattress, extremely uncomfortable! The shower pressure was very low and the water temperature went from scolding hot to cold every 10 seconds. The light the bathroom kept flickering and would not stay on. Upon check out if you wanted to leave you bags with the hotel they charge you a fee to hold your bags. This hotel is very hard to find because it’s not on a main road and a lot of the taxis and tuk tuks don’t know how to find it. If you are walking to the markets and main raod you will get lost. Also the wifi sucks, it kicks you off after 5 mins. I would highly not recommend staying, but you get what you pay for.
Stayed 2 nights in Apr 2019

8/10 Good

Viktor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, but only a few balcony had view. Ours was front of the other wing very close. I asked the staff to get one of the street facing rooms with balcony (same category) but they refused to give although I saw many empty during our stay.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel and the staff was excellent. Room was very comfortable
Stayed 10 nights in Sep 2018
Response from bally on 15 Oct 2018
Thank you for your staying with us.

2/10 Terrible

Rai, Knoxville, Tennessee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
our mattress was firm but not uncomfortable.
Stayed 3 nights in Jul 2018
Response from bally on 12 July 2018
Thank you for your complain

8/10 Good

wozza, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a couple of days whilst I worked out where in Chiang Mai I wanted to spend my time. Set in a nice quiet area, but very handy to the nightlife area of loh Kroi Soi. Some great temples nearby as well as plenty of places to eat and drink. Room was comfortable for a solo traveller which suited me fine, would be fine for a couple as well. Close to night markets which are off Loh Kroi Soi. Would recommend for other travels. I moved around Chiang mai and stayed in 3 different places. Make sure to spend some time in Old Chiang Mai City.
Stayed 2 nights in May 2018
Response from bally on 5 July 2018
Thank you for your stay with us.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good find.
hard to find but very comfortable and quiet as well.
Stayed 2 nights in Mar 2018
Response from Bally on 27 Mar 2018
Thank you for your stay with us

6/10 Okay

Daniela

Disliked: Cleanliness, room comfort
Staying at the ground floor wasn't ideal, one can hear the water running all night in the back garden and the laundry was opposite (I think); there were small ants in the bathroom; in the room the sheets were clean but far from white
Response from Bally on 17 Mar 2018
Thank you for your stay with us we will improve our hotel as you recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value what we pay
Response from Bally on 17 Mar 2018
Thank you for your stay with us.

8/10 Good

Evan

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quiet at night but close to everything.
In a quiet Soi away from the traffic and nightlife but an easy walk to the Night Bazaar area. Large rooms but getting a bit dated and in need of basic maintenance. Breakfast not great. Night staff not much English.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2017

6/10 Okay

J.R, Costa Rica

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location, good price.
We stayed 2 nights here in a standard room. It was normal hotel, good price and location, but the room wasn't that good. Poor quality in breakfast.
Stayed 3 nights in Sep 2017

4/10 Poor

Stephanie, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
I would look elsewhere.
The staff are fine, check in was nice. We had to switch rooms and the second was no better however. There was an ant colony in our room, the bed was like sleeping on a bare box spring, our duvet cover and pillows/cases were stained. Run down hotel. There was a mattress just sitting in the hallway our entire stay. The pool is across the road from the hotel, looks murky and the area smells weird.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place
Chiang mai is a amaizing city and the hôtel is situated on a perfect place between the old city and the night bazar
Stayed 5 nights in Jul 2017

4/10 Poor

Denise

I am glad I only stayed 1 night as getting around the back alley was very challenging, I was lost from the moment I got to the first corner, soory not for me.
Stayed 1 night in May 2017

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was dirty they didn't change it still hair on the bed and in the room was smell so old and so much of mosquito I ask to change the room he said they all the same :( disappoint

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
This apartment is very hard to find. There is no indication from the main street to lead. If you look at the street address, you can never find it because it's situation inside a spider road network far from the main road. Asked more than 10 people, none knows this name. Took an hour to find. No kettle, no hand towels. Floor towel was from the previous occupants and is never changed. mosquitos everywhere. Set breakfast is included. When asked for a piece of toast more, we have to pay 30 Baht!

6/10 Okay

Wanda, New Brunswick

Hidden hotel.
The hotel is small, and well hidden on a back street in Chiang Mai. When first arrived, was really nervous to venture out, as it seemed as if we were in a back alley somewhere. Travelling with friends, helped to start the exploring, and it didn't take long to realize we were only a couple of streets away from a great shopping area. And after a few trips down the very narrow streets to the main areas, we became more comfortable with the area. The hotel was small with a nice little breakfast area, and a small pool across the street. Chiang Mai, is a nice clean city.

8/10 Good

Wai Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

R Malcolm

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good for the price. Quiet location
Room was satisfactory but very dark. Excellen breakfast

6/10 Okay

Len

Liked: Cleanliness
Convenient budget hotel
Stay was pleasant. Friendly staff willing to help when asked. Within walking distance of Bar area but not so seedy as to keep children away. Area is Family friendly.

6/10 Okay

Sarah, USA

Liked: Staff & service
Needs some updating, but overall quiet and safe
This hotel is fine. The beds are very hard--similar to sleeping on the floor. The pillows are super old and flat, and the sheets have seen a better day. There are some basic repairs that need to be done like water damage to ceilings and fillers around windows to prevent mosquitoes from entering. Overall, the staff was very nice and available. The location is good. It just needs a serious update, and is a bit pricey when taking that into consideration. There are comparable places to stay that are below this price point for sure. The pool is nice if you have children, but isn't big enough for an adult to swim. It was a clean place, but needs newer sheets/pillows for sure.

6/10 Okay

Dianne

Disliked: Cleanliness
value for money with free breakfast
Ok stay, value for money but mainly due to great breakfast, room large but average facilities. Shower lousy as onlyy warm and no pressure. Cleaning not good, sheets not replaced over 5nights, balcony remained dirty, location close to markets and very quiet, if not a bit hard to locate at first, night staff great and smiling, overall ok but dont expect 5 star, oits 3 at best.

8/10 Good

Rudy, fullerton, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel closed to night bazaar
The hotel is simple and reasonably priced. It's a budget hotel. Its walkable to the massage parlors and night bazaar. You can sign up for the hotels package tours. Their price is competitive to a travel agency.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful, good location.

8/10 Good

Graeme, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Luv the salt water pool Very good overall

10/10 Excellent

Liz, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly staff
The staff is friendly and our stay overall is good.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort