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"Our check-in was fast & the view from our room was great! Cristina assisted us & even took the time to help us with contacting our taxi driver when we lost our passports. Fortunately, the driver came back to the hotel & returned it to us. Thanks again to Cristina, she really showed concern and did everything possible to help!"

"Centrally located. Nice and professional staff. Good price. Exceedingly clean. Close to the Metro stop. Kinda perfect. We ate great Lebanese, Vietnamese, and traditional Swiss food all within five minutes of this hotel. Very cool area of town. Make sure to check your messages and notifications in the hotels.com app a few days before check in for your free Lausanne travel pass. We didn’t realize we had the pass in our phone when we arrived in Lausanne, and took an Uber from the port to the hotel. No big deal, but we could have just jumped the Metro for free if we had realized we had already received the pass."

"Breakfast was too expensive "

"An outstanding place with customer care as priority. Thank you"

"Lovely room overlooking the lake, clean and able to get in early, which was a benefit. All the staff were very helpful and attentive. Breakfast choice was excellent and our take away breakfast on the last morning exceeded our expectations."

"It wasnt exceptional. It is in need of a renovation."

"It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain."

"Very short walk from the train station. Extremely friendly and sincere staff. Clean room and comfortable bed. Will be back! :) "

"This is my second time staying here. The rooms are large and clean. The staff are polite and helpful. "