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"The service level of the staff was exceptional. Food was very tasty. Beautiful property. Rooms were quiet and even though my room was across from the elevator did not hear any noise. Bed and pillows were very comfortable. They only had a washing gel, unlike most hotels that have a variety of products. Disappointed that the outdoor pool was not open until noon on the day of check out. When I had asked at check in they confirmed it was closed with no date given to reopen. I would have appreciated a communication about it opening. Did not use the spa services. "

"We loved the place. Very well located, near the train station, and walking distance to all Avignon sites. There are very good restaurants with a 5 min walk. The room was ample and clean. Shower was great. Service excellent. Good breakfast. Overall very happy."

"Beautiful building in a great location. Room was much larger than typical French hotel rooms and was clean and comfortable. Staff were all very kind."

"Everything was perfect - check menu before you have dinner - what is posted online is different from restaurant menus - my husband and I got 2 different menus at dinner - we went elsewhere - town square has many options The staff is great!!!"

"This hotel is in a very good location with everything in walking distance. The staff is very nice and the room is very clean. The only problem we had was the room temperature. It was so hot at night that we didn’t have a good sleep but we were unable to adjust the AC! When I checked this hotel before booking, I had the impression that I had to bring all of my toiletries because they are not listed in the room amenities section, neither is the housekeeping service, but this hotel provides everything so Expedia should correct these information,"

"$12eu for Uber from TGV to this hotel after traveling all day to find out there is nothing to eat within walking distance in the afternoon... not the hotels fault. We should have stayed in Avignon... it's only $14eu from TGV to 20+ hotels and 30+ restaurants. That said... this hotel lived up to the Best Western standards we are use too by offering a good night's sleep in a beautiful rural setting."

"Great location, great shower, bathroom, toilet for this room was down the hall !!"

"AC wasn't working. We had to open the window to get fresh air but it faced the railroad tracks so we had to listen to the trans roar by and the loud announcements from the station next to the hotel all night long. Would not stay there again."

"The staff were very helpful. They helped us check the train schedule and called the car rental company. The room was clean and very spacious. The location is convenient just a few minutes walk to the Palais des Papes."