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"Arrived at Sofitel early in the morning. My wife and I were warmly greeted by front desk staff Mr Ronak. We felt his sincerely through his smile and conversation. Mr Ronak was very helpful and willing to take an extra step to check us in early. The room is nice, clean, and comfy. We were able to take a warm shower, after almost 14 hrs flight from Singapore, before heading out to explore Paddington. We had a good sleep too, the bed is comfortable, would have been perfect if the pillows are harder, which is my personal preference. It will be walking distance to our departure later on. I love Sofitel@London Heathrow, we will be back again, soon."

"Staff was nice. A lot of foot traffic so the elevators ran slow. Room clean quiet. "

"Awesome experience with family "

"We arrived early after a flight and were offered an available room. Very comfortable even though rooms here are not large. Easy to get to from Terminal 4. Lobby area was nice and my IHG status got us a couple of drinks. Well appointed rooms. Everything is in great condition. Only thing that seemed to be missing was a safe. "

"Staff were so friendly and helpful. Rooms were cleaned and restaurant had awesome food"

"It is hard to get to Heathrow hotels using on again/off again shuttles. However upon arriving at Leonardo’s, I was quickly checked in and could relax the rest of the day. Room was quiet, clean and had a kettle! No funny tasting tea coming out of a coffee machine that North American hotels stock in each room."

"East from airport"

"This place was excellent. We stayed there our last night in the UK because it was close to the airport. I wish we had stayed there the whole time we stayed in Central London. The staff was great, the rooms were large, the food was good. It was just an overall good experience. "

"Always an amazing stay before flying from Heathrow, great staff and nice clean rooms"