Cheltenham East Holidays from AU$535

Staff were friendly and helpful and the location was central and very convenient for what I needed while in Melbourne. Room was quite functional for storage and layout. Overall I was happy with my stay. Being from North America I could not believe there was no ice available. In general the room was clean but the shower could use a real thorough deep clean because tiles and faucets had mold/mildew. My bathroom sink was not draining properly from my arrival and even though I reported it and apparently a service request was submitted it wasn’t fixed until the morning I was checking out. Also the TV remote wasn’t working and took some assistance from the manager to get a second type to be able to change channels. Couldn’t make outgoing calls from room phone and quite a few times when I tried calling reception with questions no one was available.

Very relaxed place to stay overnight:)

Reqlly nice enjoyed stay, need more light at the sign as ots very hard to find at night in the rain in the very dark. Perhaps fix the top of the drive up a bit as its a pretty steep bump. Small token of chocolate and port was a nice touch but perhaps reserch your demographic of who is actually staying. We didnt deink the port but local wine would have been a better option

Apartment is in a good spot, just a little way back from the busier roads. Easy access to the trams, beach, restaurants and shops. Apartment was clean and the staff very polite and helpful. The apartment itself is in need of updating, ancient washing machine and a non-condensing tumbledrier that vents into the apartment with a little note that tells you to open the window! No aircon in the bedroom. Very uncomfortable couch.