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"We had a great experience. We opted for some balloons as a surprise for a birthday, which we’re waiting in one of the rooms upon check-in. Our check-in experience was personalised, with staff referencing what we’d done during the day, as it was noted on the pre check-in competed online, as we were arriving late. Nice to have a city hotel with a pool, sauna and steam room, which made for a nice start to the following day. Breakfast was great, with hot food made to order, along with honey from the hives on the roof of the hotel - a great touch. "

"Lovely hotel "

"Good location. Good size room for a family of 4 for the night. Very clean. Good breakfast. "

"Really nice stay, clean comfortable room. Would stay again "

"Great "

"Nice and comfortable place"

"The Gainsborough Bath Spa Hotel…Spa Girl Heaven As a spa girl, I had to come to Bath, and this hotel spoke to me. The spa is absolutely adorable, and my massage? 👩‍🍳💋 Pure perfection. The front desk was delightful, and our room was super cute. Bath as a town winds down early (around 8 PM), so if I came back, I’d do it like this: spa in the morning, explore in the afternoon, spa again, dinner, then bed. Highly recommend for a blissful, relaxing getaway. "

"Staff very friendly and helpful. The bed was very comfy and I had a lovely night's sleep.The breakfast was a good although it wasn't obvious anywhere what we would be getting until being seated. Great location and we would definitely consider going back."

"Lovely welcome on reception. Room laid out with extra bed as booked for 3. Great stay, unfortunately didn’t have time to use the extra facilities as car broke down so we had to use trains to get there at short notice. Will book again tho so we can take advantage of them. "