Chatuba Hotels, Rio de Janeiro

"Very beautiful and clean hotel. Loved my stay here "

"The room definitely needs renovations; the furniture looked old, and the bathroom was particularly disappointing, with signs of mold and stains on the sink. Daily cleaning was underwhelming, although the room service was excellent. The reception staff’s attitude left much to be desired. Be cautious at checkout: we were charged for minibar items we did not consume—two bottles of water totaling R$24—even though we were certain we didn’t touch anything. The receptionist insisted, and while we didn’t argue, it was frustrating. Checkout itself also takes a long time. Location wise: if you want a quieter, sauter and cleaner neighborhood, it is good but it is far from all the tourist attractions. Overall, the hotel does not meet typical 4-star standards. "

"El servicio debe mejorar "

"The ocean view premium room was beautiful. Very clean and pleasant."

"Beach view. "

"Excellent place to stay "

"Love it "

"The hotel did not meet our expectations, it does not match the price or the reviews. We got a room without a real window (the window faced the hallway) so there is no oxygen inside. There was an unpleasant smell in the room, which could not be ventilated. The wall near the air conditioning was wet and with black mold. The air conditioning also smelled. It was very unpleasant. The bed was worn, the mattress had a depression in the middle.The breakfast was only basic, the ingredients did not seem to be of good quality. So far the worst hotel I have been to, I would not return."

"Horrible breakfast !!! Just the basic stuff. No jellies, no natural juices, no cakes or flan, no cheese bread etc etc . Zero star for breakfast "