Castellammare Vucciria Hotels, Palermo

"First of all the hotel did not look like anything in the pictures. The rooms were small and very dirty. The room had airconditioning but it only worked as a heater so you had to open the windows and it was very hot outside and not to mention extremely noisy 24/7 because of the restaurants and bars beside the property and the people living in that area are very noisy. This should not be called a hotel because they cant even offer their guest ice when it is so hot already outside! The staff are sarcastic and very rude! This "hotel" should be taken out of the offerings of this site because it ruins the image of the site. I've been using hotels.com for years and it is only now that I am extremely unsatisfied with a hotel under your roster. Don't stay in this "hotel" unless its probably winter."

"The staff were delightful, helpful and friendly; the buffet breakfast is great value with a very good selection of sweet and savoury treats. There is an element of mystic when it comes to the roof bar which doesn’t make it very spontaneous to visit or welcoming, which I think is does the amenities a disservice."

"The hotel is nice and the rooms have high ceilings, but it needs a complete refurbishment. No view at all. 2 small windows opening to small row of backyard. The staff were nice. The bed was good and comfortable, and the breakfast was acceptable."

"Room was basic and not new or too clean. Air con didn’t work and area around hotel was not pleasant. Will not recommend "

"The lovely atrium area."

"Great breakfast buffet"

"Staff was helpful, warm and went out of their way to accommodate our needs. The breakfast was good, I enjoyed the decor."

"Everythinf is perfect! specially breakfast and the view "

"Clean and well decorated room. No spa or kitchen "